Moe's Southwest Grill

9 tacos and 2 sodas was 47$ and they gave me a laughable amount of ground beef and toppings in my tacos. Prices keep getting higher and food gets skimpier.
Apr 8th, 2024

The girl that made our food apparently doesnt know how to do exactly that.. her job, aka put cooked food in a bowl... Id be willing to take that as a mistake, however, the manager I spoke too (I presume Sergio as the receipt says but I could be wrong) was off putting and a bit rude despite my calm demeanor doubling down and talking over me/cutting me off insinuating it was our fault the worker did NOT put guac on the bowls and proceeded to charge us AGAIN for extra guac on the side said that she got confused when my partner tried to reconfirm the order with her, claimed that my partner asked for extra when in actuality he asked to pay for guac after the girl said there was no guac on the order (which there was, with FOUR asterisks next the the word guac on the receipt and sticker on both bowls). Just say she doesnt have the skills to effectively communicate with customers. My partner was in a rush to work and didnt have time to check and just expected the worker to know on their end, because well its their job to just read the sticker I received no apology, only excuses and false claims and he hung up right after confirming hed give me a refund after I informed him there was no guac what so ever in either bowls, did not tell me to have a great day or anything just hung up after I said Id greatly appreciate that. The food is not worth the price or disgusting attitude. The food has no flavor, the rice is gross/undercooked, barely any meat, the pico isnt even made correctly it seems, the chips are flimsy the queso is non existent. Seeing other reviews leads me to believe terrible service is a reoccurring problem. I wouldnt be surprised if this place shuts down.
Apr 2nd, 2024

Nat'l Burrito day drew a WILD crowd, and with a line to the door, the team here ran like a well-oiled machine! The customer service didn't slip under the pressure of a restaurant full of customers, either. Great work to the staff here, y'all are doing amazing!
Mar 29th, 2024

The staff servers the food with attitude. While I sat down to eat and watched how they took care of people I noticed literally everyone make fun of the customers after they took their order. Horrible service. Even the manager or shift leader who ever she was.
Mar 27th, 2024

Mar 26th, 2024