Hours

Friday:
8:00 AM - 8:00 PM
Saturday:
9:00 AM - 8:00 PM
Sunday:
10:00 AM - 6:00 PM
Monday:
10:00 AM - 6:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM

Chamber Rating

Verified Member
3.6 - (110 reviews)
47
22
11
8
22
Read Our 110 Reviews

Chamber Rating

Verified Member
3.6 - (110 reviews)
47
22
11
8
22
  • Douglas March

    Staples offers a wide range of office supplies, from basics like paper and pens to advanced technology. Their online platform is user-friendly, with efficient delivery options. In-store experiences vary, but staff are generally helpful. Prices can be competitive, especially with their frequent discounts. Overall, a reliable choice for both personal and professional needs.
    Feb 16th, 2024

  • J James

    This one of the first reviews I have ever left an establishment before but I am so tired of going into this store and having rude interactions with the employees. I understand if youre having a bad day one day but to have gone in here multiple times this past year and interacting with the rudest employees is just unnecessary and quite frankly unacceptable in a retail store. I hate to say it. Today when I went to return Amazon packages in the store I waited for a bit for the lady in the back to stop chatting with her coworker to come help the line that was forming behind me. When I went up to the counter to show her my return she pointed to a sign and stated read. Im sorry ready what? Whats going on? Go to tech Im sorry what is tech and where is it? Read the sign Ok Ive read it but where is tech Im not familiar with it. *Points* to front and says there. Im sorry where is there? Up front, in back, left or right Honestly one of the rudest people Ive dealt with in retail and I just had to write a review because then tech up front was also very rude. I dont get it? Why even hold a job if you cant perform it correctly or at least be decent/nice to another human being. Its literally the least you can do. I dont know, like I said before I never write reviews for anything, ever but I just want people to be warned of this place because of the toxic and unprofessional atmosphere. I hate to say it but hopefully they go out of business or they hire actual decent human beings to work there. If you go, good luck to you.
    Feb 14th, 2024

  • Dana Norman


    Jan 25th, 2024

  • Jessica Ventura

    I just want to shout out Staples best employee Megan. She made my ups drop off seamless! Every question I had she answered and was patient and explained things throughly. I needed help with making the box smaller for my item that needed to be shipped and she helped with that as well. Every concern or question she always knew exactly what to do or say. I am really happy she was there! She definitely needs a raise! And if she isnt a supervisor already she has all the best traits to become one! I left Staples very happy! Thank you again Megan for such a great experience!
    Dec 5th, 2023

  • Gul Gul

    Every one is great there accept the store manager KIM she is racist when I am person of color and order something on printing she is on duty always give hard time no one else. we have multiple business and I go a lot over there no issues with other staff when she is on duty specially on printing she do not want to work and she is standing doing nothing and when I told her I need to talk to store manager she said I am the manager and we do not need your business she must me fire immediate she behave different with me because of my color and another white person come after me and she is totally different
    Oct 19th, 2023

Read Our 110 Reviews

About
Staples

With a focus on the community of small businesses and consumers, Staples in New London, CT provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Contact Info

Products

  • Chromebooks
  • Epson Projectors
  • HP Laptops
  • Dell Laptops
  • Dell Monitors
  • Lenovo Laptops
  • Acer Monitors
  • Canon Printers
  • HP Printers
  • Dell Desktops
  • Epson Printers
  • Apple iPads
  • Brother Printers
  • Apple Products
  • HP Desktops
  • Ink and Toner
  • Desktops
  • Laptops
  • Printers
  • Notebooks
  • Paper
  • Pens
  • Pencils
  • Markers
  • Boxes
  • Tape
  • Bubblewrap
  • Toilet Paper
  • Hand Sanitizer
  • Paper Towels
  • Cleaning Supplies
  • Storage
  • Chairs
  • Desks

Services

  • Print Services
  • Tech Services
  • Shipping Services
  • Recycling Services
  • Direct Mail
  • Design Services
  • Passport Photos
  • iPostal1
  • Amazon Returns

Brands

  • Amazon
  • Avery
  • BIC
  • Dell
  • Expo
  • Intuit
  • HP
  • Logitech
  • Microsoft
  • Netgear
  • Paper Mate
  • Pentel
  • Pilot
  • Post It
  • Scotch
  • Sharpie
  • Seagate
  • Swingline
  • Apple
  • 3M
  • Clorox
  • Brother
  • Canon
  • Crayola
  • Zagg
  • Epson
  • Moleskine
  • Perk
  • TruRed

Specialities

  • Toner
  • Printers
  • Printer Ink
  • Office Supplies
  • TSA Precheck
  • Passport Photos
  • Office Furniture
  • Computers
  • Back to School

Payment Methods

  • AMERICANEXPRESS
  • ANDROIDPAY
  • APPLEPAY
  • CASH
  • CHECK
  • DISCOVER
  • MASTERCARD
  • VISA

Images

Questions & Answers

Q What is the phone number for Staples?

A The phone number for Staples is: (860) 439-1872.


Q Where is Staples located?

A Staples is located at 292 US Rte 1, New London, Connecticut 06320


Q What is the internet address for Staples?

A The website (URL) for Staples is: https://stores.staples.com/ct/new-london/292-us-rte-1


Q How big is Staples?

A Staples employs approximately 20+ people.


Q What days are Staples open?

A Staples is open:
Friday: 8:00 AM - 8:00 PM
Saturday: 9:00 AM - 8:00 PM
Sunday: 10:00 AM - 6:00 PM
Monday: 10:00 AM - 6:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 PM
Thursday: 8:00 AM - 8:00 PM


Q How is Staples rated?

A Staples has a 3.6 Star Rating from 110 reviewers.

Ratings and Reviews
Staples

Overall Rating

Overall Rating
( 110 Reviews )
47
22
11
8
22
Write a Review

Douglas March on Google

image Staples offers a wide range of office supplies, from basics like paper and pens to advanced technology. Their online platform is user-friendly, with efficient delivery options. In-store experiences vary, but staff are generally helpful. Prices can be competitive, especially with their frequent discounts. Overall, a reliable choice for both personal and professional needs.

Business Response on Google Feb 26th, 2024
We're happy to hear of your positive shopping experience with us and we sure hope to see you again soon! - Jillian H.

J James on Google

image This one of the first reviews I have ever left an establishment before but I am so tired of going into this store and having rude interactions with the employees. I understand if youre having a bad day one day but to have gone in here multiple times this past year and interacting with the rudest employees is just unnecessary and quite frankly unacceptable in a retail store. I hate to say it. Today when I went to return Amazon packages in the store I waited for a bit for the lady in the back to stop chatting with her coworker to come help the line that was forming behind me. When I went up to the counter to show her my return she pointed to a sign and stated read. Im sorry ready what? Whats going on? Go to tech Im sorry what is tech and where is it? Read the sign Ok Ive read it but where is tech Im not familiar with it. *Points* to front and says there. Im sorry where is there? Up front, in back, left or right
Honestly one of the rudest people Ive dealt with in retail and I just had to write a review because then tech up front was also very rude. I dont get it? Why even hold a job if you cant perform it correctly or at least be decent/nice to another human being. Its literally the least you can do. I dont know, like I said before I never write reviews for anything, ever but I just want people to be warned of this place because of the toxic and unprofessional atmosphere. I hate to say it but hopefully they go out of business or they hire actual decent human beings to work there. If you go, good luck to you.

Business Response on Google Mar 8th, 2024
Hello J, this is never the experience we want our customers to have in store. Thank you for providing this information so we can promptly look into this and investigate this with our in-store teams. - Jillian H.

Dana Norman on Google

image

Business Response on Google Jan 11th, 2024
Thanks for sharing your review of our store. We're glad to see you had a wonderful experience - we appreciate you coming by! - Ben F.

Jessica Ventura on Google

image I just want to shout out Staples best employee Megan. She made my ups drop off seamless! Every question I had she answered and was patient and explained things throughly. I needed help with making the box smaller for my item that needed to be shipped and she helped with that as well. Every concern or question she always knew exactly what to do or say. I am really happy she was there! She definitely needs a raise! And if she isnt a supervisor already she has all the best traits to become one! I left Staples very happy! Thank you again Megan for such a great experience!

Business Response on Google Dec 7th, 2023
Hi Jessica, We're happy to hear you had a wonderful shipping experience with Megan at our store! We appreciate you taking the time to write this review to let us know how we're doing. We hope to see you again soon! - Leslie H.

Gul Gul on Google

image Every one is great there accept the store manager KIM she is racist when I am person of color and order something on printing she is on duty always give hard time no one else. we have multiple business and I go a lot over there no issues with other staff when she is on duty specially on printing she do not want to work and she is standing doing nothing and when I told her I need to talk to store manager she said I am the manager and we do not need your business she must me fire immediate she behave different with me because of my color and another white person come after me and she is totally different

Business Response on Google Oct 24th, 2023
Hello Gulshan, this is never the experience we want our customers to have in store. Thank you for providing this information so we can promptly look into this and investigate this with our in-store teams. - Jillian H.

Load More Reviews

Overall Rating

Overall Rating
( 110 Reviews )
47
22
11
8
22

Write a Review

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