Schaller Auto Body
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55 Veterans Dr
New Britain, CT 06051 - 860-826-2030
Hours
Chamber Rating
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Brett Mulcunry
Took 6 weeks for a minor rear bumper repair. Close to no communication. New scratch upon pickup which they clearly could care less about. Absolutely trash experience with this place.
Apr 5th, 2024 -
Will Kulis
It seems like there have been some bad reviews lately here and I guess each scenario is different but I had a great experience. My 3 stage paint is extremely tough to match and they hit it spot on and blended a good ways. Fit and finish were OEM quality. If anyone is concerned about joyrides or anything (if you have a nicer car) my dash cam and tracker both showed no funny business
Jan 23rd, 2024 -
Jorge Santiago
Jan 6th, 2024 -
Lucy Gomez
Try to avoid this place. Very unprofessional, poor customer service and they will take forever to fix your car. To me it looks like they have a set up business with Enterprise Rent-A-Car the longer they keep your car the more money you or your insurance will have to pay for the rental price..A job that can be done in few days, will take them few months!!! When they finally gave me my car, there were 2 lights on so obviously the job wasnt completed but they dont care.. thats how they work!
Dec 29th, 2023 -
Michael Truhlar
I would avoid this place. Like others, I had issues with my bulbs being burnt out within a week of getting my car back. I was made to believe this was my fault. Had to bring my car back for this and other issues that I noticed within a couple of days of having it again (some trim pieces were even missing). The second repair took over a week and top it all off, my side mirror had a new black marking on it that when I cleaned also revealed that some of my paint was taken off. They had also forgotten to address one of the issues until I reminded them at pick up. They took it back in to fix it and I didnt even get an apology for any of these mistakes and the waste of my time. I didnt even want to bother going back to have them fix my side mirror. I used some touch up paint at that point. Dont go here
Jan 27th, 2024
Contact Info
- 860-826-2030
Questions & Answers
Q What is the phone number for Schaller Auto Body?
A The phone number for Schaller Auto Body is: 860-826-2030.
Q Where is Schaller Auto Body located?
A Schaller Auto Body is located at 55 Veterans Dr, New Britain, CT 06051
Q What is the internet address for Schaller Auto Body?
A The website (URL) for Schaller Auto Body is: https://www.schallerauto.com/auto-body/
Q What days are Schaller Auto Body open?
A Schaller Auto Body is open:
Saturday: 8:00 AM - 12:00 PM
Sunday: Closed
Monday: 7:30 AM - 5:00 PM
Tuesday: 7:30 AM - 5:00 PM
Wednesday: 7:30 AM - 5:00 PM
Thursday: 7:30 AM - 5:00 PM
Friday: 7:30 AM - 5:00 PM
Q How is Schaller Auto Body rated?
A Schaller Auto Body has a 3.8 Star Rating from 91 reviewers.
Hours
Ratings and Reviews
Schaller Auto Body
Overall Rating
Overall Rating
( 91 Reviews )Brett Mulcunry on Google
Took 6 weeks for a minor rear bumper repair. Close to no communication. New scratch upon pickup which they clearly could care less about. Absolutely trash experience with this place.
Will Kulis on Google
It seems like there have been some bad reviews lately here and I guess each scenario is different but I had a great experience. My 3 stage paint is extremely tough to match and they hit it spot on and blended a good ways. Fit and finish were OEM quality. If anyone is concerned about joyrides or anything (if you have a nicer car) my dash cam and tracker both showed no funny business
Jorge Santiago on Google
Lucy Gomez on Google
Try to avoid this place. Very unprofessional, poor customer service and they will take forever to fix your car. To me it looks like they have a set up business with Enterprise Rent-A-Car the longer they keep your car the more money you or your insurance will have to pay for the rental price..A job that can be done in few days, will take them few months!!! When they finally gave me my car, there were 2 lights on so obviously the job wasnt completed but they dont care.. thats how they work!
Michael Truhlar on Google
I would avoid this place. Like others, I had issues with my bulbs being burnt out within a week of getting my car back. I was made to believe this was my fault. Had to bring my car back for this and other issues that I noticed within a couple of days of having it again (some trim pieces were even missing). The second repair took over a week and top it all off, my side mirror had a new black marking on it that when I cleaned also revealed that some of my paint was taken off. They had also forgotten to address one of the issues until I reminded them at pick up. They took it back in to fix it and I didnt even get an apology for any of these mistakes and the waste of my time.
I didnt even want to bother going back to have them fix my side mirror. I used some touch up paint at that point. Dont go here
Overall Rating
Overall Rating
( 91 Reviews )Write a Review
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