Brilliant Deductions LLC

Wish we could leave a nice review but we cant. Last year his customer service was painfully brutal but we gave him one more chance. Boy, that was a mistake. Along with the terrible customer service, he made an error on our taxes, blew off a phone appointment we had to discuss the error and then proceeded to completely ignore us. We emailed enough times trying to track him down. We are done being ignored and blown off by this guy. Rates went up and service went down. Our advice look elsewhere, its not worth the constant frustration.
Oct 14th, 2021

So proud of Brett he was awesome,
Sep 3rd, 2021

Always has been good to me I will never go to anyone else.
Nov 6th, 2020

Mar 16th, 2020

BEWARE! I hate writing this but its not fair the services or lack there of its unacceptable! We used Brilliant Deductions for the first time Last year for 2020 taxes and he made mistakes, and my husband did not get his taxes till October 2021! We gave him another chance for our 2021 taxes (this year)and still till this day not a word! Rates went up and he is MIA! He seems to be overwhelmed with his work load and his assistant or whoever responded to my email (because a phone call doesnt seem to exist) stated he is behind and needed to file an extension, mind you I dropped off my return made an appt ON Feb 2 2022 and its now JUNE!!!! This is ridiculous and his lack of communication and unprofessionalism is shocking how is he still running a business?? I WOULD HAVE UNDERSTOOD IF HE SAID I AM OVERWHELMED AND CANT HANDLE THE WORK LOAD I am unable to take your file here is a Referal and we would have figured it out but here we are I am going to his OFFICE in person to pick up my file because I am getting NO RESPONSE I have to move on and I dont even know if he will be there or what will happen Stay tuned.
Mar 9th, 2022