Chamber Rating

4.3 - (714 reviews)
406
202
72
10
24
Read Our 714 Reviews

Chamber Rating

4.3 - (714 reviews)
406
202
72
10
24
  • Robin Latham


    Mar 14th, 2024

  • Anthony Jones

    I actually like this place. Great service I received
    Feb 21st, 2024

  • Manikandan Kuppusamy

    I had stayed here for 3 weeks when I came first time to USA for my work assignment and I should stay it was a great stay and felt like in home. Best part is their room which is equipped with a Kitchen and a living room. And the most loved part is the location which is very close to my Office. Rooms: Good rooms similar to an AirBnB Walkability: Very near to offices in Hartford
    Feb 1st, 2024

  • Ryan McGuigan

    This hotel was incredibly run down and dirty. We ended up immediately checking out after going to our room. The common areas had various smells to them, the room was very dirty with stained walls, stained furniture and very dirty light switches/trim/etc. The bathroom ceiling was falling down and the lights were flickering. The TV was barely attached to the wall. Overall very dated. They offered us another room, which we went and looked at, but it wasnt much of an improvement. They would not offer a refund. We checked into the Marriott by the Science Center instead. The pictures do not accurately depict the condition of this hotel, we are not use to this from a Marriott brand. Rooms: Very dated and dirty/stained Safety: The area the hotel was in did not appear to be safe.
    Mar 22nd, 2024

  • Tyree Stokely


    Jan 18th, 2024

Read Our 714 Reviews

About
Residence Inn by Marriott Hartford Downtown

The Residence Inn Downtown Hartford, located in the heart of downtown, is the only extended-stay hotel in Hartford, CT. We are within walking distance of the XL Center, Wadsworth Atheneum and Dunkin' Donuts Park (home to Yard Goats Baseball).

Contact Info

Services

  • On-Site Fitness CenterOn-Site Parking Available for a Fee
  • Pets Allowed at a Fee
  • Room Service Available
  • Complimentary WiFi Available in Public Space

Brands

  • Residence Inn By Marriott

Languages

  • English
  • Spanish

Payment Methods

  • AMERICANEXPRESS
  • CASH
  • DINERSCLUB
  • DISCOVER
  • MASTERCARD
  • VISA

Questions & Answers

Q What is the phone number for Residence Inn by Marriott Hartford Downtown?

A The phone number for Residence Inn by Marriott Hartford Downtown is: 860-524-5550.


Q Where is Residence Inn by Marriott Hartford Downtown located?

A Residence Inn by Marriott Hartford Downtown is located at 942 Main St, Hartford, Connecticut 06103


Q What is the internet address for Residence Inn by Marriott Hartford Downtown?

A The website (URL) for Residence Inn by Marriott Hartford Downtown is: https://www.marriott.com/en-us/hotels/bdlri-residence-inn-hartford-downtown/overview/?scid=f2ae0541-1279-4f24-b197-a979c79310b0


Q How big is Residence Inn by Marriott Hartford Downtown?

A Residence Inn by Marriott Hartford Downtown employs approximately 20+ people.


Q How is Residence Inn by Marriott Hartford Downtown rated?

A Residence Inn by Marriott Hartford Downtown has a 4.3 Star Rating from 714 reviewers.

Ratings and Reviews
Residence Inn by Marriott Hartford Downtown

Overall Rating

Overall Rating
( 714 Reviews )
406
202
72
10
24
Write a Review

Robin Latham on Google

image

Business Response on Google Mar 17th, 2024
Your five-star rating means everything to us, Robin! Thank you, and we look forward to welcoming you back.

Anthony Jones on Google

image I actually like this place. Great service I received

Business Response on Google Feb 18th, 2024
It's fantastic to hear that you enjoyed your experience, Anthony! We're thrilled to know that you received great service during your stay with us at Residence Inn Hartford downtown. We can't wait to welcome you back!

Manikandan Kuppusamy on Google

image I had stayed here for 3 weeks when I came first time to USA for my work assignment and I should stay it was a great stay and felt like in home. Best part is their room which is equipped with a Kitchen and a living room. And the most loved part is the location which is very close to my Office.
Rooms: Good rooms similar to an AirBnB
Walkability: Very near to offices in Hartford

Business Response on Google Feb 4th, 2024
Thank you, Manikandan, for sharing your experience during your first visit to the US for work! It's heartwarming to hear that your extended stay with us at Residence Inn Hartford Downtown felt like home. We're glad that the room, equipped with a kitchen and living room, met your needs and added comfort to your stay. Furthermore, it's great to know that our hotel's location was conveniently close to your office, making your daily commute easier. We strive to create a welcoming and practical environment for all our guests, especially those with us for longer periods. We hope to have the pleasure of welcoming you back again soon, whether for work or leisure, ensuring another great stay.

Ryan McGuigan on Google

image This hotel was incredibly run down and dirty. We ended up immediately checking out after going to our room. The common areas had various smells to them, the room was very dirty with stained walls, stained furniture and very dirty light switches/trim/etc. The bathroom ceiling was falling down and the lights were flickering. The TV was barely attached to the wall. Overall very dated. They offered us another room, which we went and looked at, but it wasnt much of an improvement. They would not offer a refund. We checked into the Marriott by the Science Center instead. The pictures do not accurately depict the condition of this hotel, we are not use to this from a Marriott brand.
Rooms: Very dated and dirty/stained
Safety: The area the hotel was in did not appear to be safe.

Business Response on Google Mar 24th, 2024
Ryan, we're truly disheartened to learn about your disappointing experience and early departure. The state of the common areas, your room, and the overall appearance are not up to the high standards we aim for. Although we attempted to rectify the situation by offering another room, it's clear that our efforts fell short. We take your feedback seriously and see it as a crucial prompt for immediate action to address and enhance our facilities and services. We're committed to improving and hope for the opportunity to prove our dedication to quality and comfort in the future, hoping to regain your confidence in our Brand.

Tyree Stokely on Google

image

Business Response on Google Feb 8th, 2024
Thank you for taking the time to rate your stay, Tyree. We are delighted to know you enjoyed your overall experience at our hotel and we eagerly await your next visit.

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Overall Rating

Overall Rating
( 714 Reviews )
406
202
72
10
24

Write a Review

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