The Edge Fitness Clubs

This is the trashiest Edge gym I've been to. I always go to the one in Glastonbury which is really nice, so I was shocked to see how... trashy this one was. I can't explain it.
Apr 6th, 2024

Nice, huge area, and clean.
Mar 7th, 2024

I will not recommend anyone signing up for the edge, especially if you have a move/or unstable living situation. The process to cancel my account has been so frustrating as you go through multiple avenues of communication till they accept your cancelation. As per the terms of the written agreement, you are required to fulfill a one-year contract with them and also provide one month's notice prior to requesting cancellation of your account. (which was not communicated by the individual working the desk at the hamden location when I inquired to cancel my membership) On their page, it's stated a contract could be annulled for moving reasons however, I completed my year contract and moved. I was not communicated by the worker at this gym, you need to start the cancellation of your membership a month prior or else you get charged an extra cycle. I even reached out to ABC fitness via email to Customer Care then on the phone with representative Jaya. Pretty much being relayed a script and that they don't have any jurisdiction to make exception (even though it was communicated I moved multiple times in and that their website stated they make exceptions to annul a year contract but not make an exception to charging the next cycle). I was deferred to another email to reach out to. Extremely disappointed in this Fitness Club and the individual who worked at the desk. TLDR; don't apply to the edge unless you want to deal with an extremely inconvenient cancellation process.
Mar 2nd, 2024

Feb 17th, 2024

The edge is no longer what it used to be. Ive been a member for about 12 years, and my satisfaction with the gym has declined . Broken equipment remains un -repaired for extended periods of time. Although they have big facilities, most of the time Hamdens is overcrowded. Room and equipment that used to be available to all members are now limited to members who are in classes. If a room is closed, the equipment in that room should be made available elsewhere in the gym (spin bikes).
Jan 29th, 2024