Bruegger's Bagels

Mar 30th, 2024

Sorry, was not as good as Between Rounds.
Mar 29th, 2024

Went to drive thru. Bagels are delicious - when they have what you want. At 10 am last Saturday we made a special trip that takes over a half hour to get there. Specifically to get their salted bagels. They were out of them. 10 am on a Saturday! Had to select other types. Made a special effort to get up early today - Sunday - and got there at 8 am. Wanted 6 salted bagels. They only had 3. They open at 6am and were out again?? Once again, had to settle for another type. Got a bagel bundle including 2 cream cheese. Got home and guess what? No cream cheese in the bag. Called and the associate could not refund me for the cream cheese unless she physically sees the card I used for the purchase. So I would have to drive over an hour round trip to get a refund. She was also too busy to take my name and number for the manager who is off today. So I have to call back when she is not busy. Very poor management and very poor planning on their part. Hopefully I can get my money back for the cream cheese. Needless to say we will not be going back. Too much effort on our part for shoddy service and not being able to get what we want Update- never heard back from anyone. Contacted customer service and got no response. What a shoddy ebterprise. Update - the customer service department made it right and refunded us for the missing cream cheese.
Mar 27th, 2024

Bought 2 dozen bagels with cream cheese, and it was a big hit at work.
Mar 25th, 2024

This place has gone down hill so fast it's crazy. They have no ability to service the business. They have a pay first system now which literally changes thier whole business. You can't get a dozen bagels unless all the individual orders are done first. They are always out of bagels by 7am
Mar 21st, 2024