The Farmington Inn & Suites
-
827 Farmington Ave
Farmington, CT 06032 - 860-677-2821
Chamber Rating
-
Robert Officer
This is my favourite hotel.
Apr 1st, 2024 -
Eddie Damm
Absolutely incredible stay.
Apr 1st, 2024 -
Sponge Bob
ThIs place is a dump. Resort? You must be joking. Small, outdated and filthy rooms. Please do not book this place. HUGE mistake.
Mar 24th, 2024 -
Hugo Chavez
Mar 13th, 2024 -
Grace Hurff
If you like to be scammed and bombarded with chemical smells all night, this is the place for you! I have stayed at some very questionable and disappointing hotels and inns before, but nothing can compare to this experience, and I do mean that negatively. While everything was sanitary and pleasant, there were too many issues. Upon entering the hotel, we were notified that there would be an extra fee per person per night of $10, this fee was not disclosed anywhere and frankly came off as a scam. What really sealed the deal that the location is doing some sort of scamming was when our credit card was charged $100 with no explanation the morning we woke up in the hotel. Before leaving we went up to discuss the matter with the front desk and heard only excuses. The credit card readers have "issues" apparently, one "charges a fee without explanation of $11," and that's the one they usually use apparently (this means they are fully aware of this undisclosed charge but allow it to happen anyways) but the one that the person who had checked us in the night before used a broken card reader and it charges $100..? Now this is not acceptable. It was clear from the explanation that this is a recurring thing, and if giving the benefit of the doubt and assuming that what we were being told was truthful, that is some terrible customer service to continue using facilities that steal money from customers. Looking at it from a different perspective however really sheds a light on the suspicious things going on at this inn. The location is not afraid to spend money to make it a pleasant stay: they use coffee beans to absorb the coffee coming out of the complimentary coffee machine, they have accessible pool tables, complimentary breakfast, there is money the hotel clearly puts into their services (they can afford this because they charge the $10 fee probably,) so shouldn't they be able to spend a few hundred dollars to purchase a sufficient card reader? The fact of the matter is that they can, but they don't. That is why I'm leaving this review, do not stay here if you want to save money and don't desire to be scammed. On a completely separate note, the electric vehicle charger was extremely slow and the person at the front desk when we checked in (who according to the person who checked us out was fully to blame for the mishap with the card reader fee of $100..) fully failed to assist us and for that reason we weren't able to charge our vehicle until the next morning, leaving us only about an hour to charge because we only received help in the morning. I also strongly discourage anyone with allergies from staying here as the structure is old and I found myself repeatedly sneezing. They decided to spray extremely strong cleaning products in our room and it honestly made breathing difficult all night. I myself have a very strong sense of smell and found it rather disturbing to be bombarded with the strong, and not necessary pleasant smells of old furniture and bleach/other cleaning products.
Apr 5th, 2024
About
The Farmington Inn & Suites
The Farmington Inn offers travelers the chance to slow down with beautifully appointed rooms and suites, contemporary amenities and a convenient location just ten minutes from downtown Hartford. Exceptional rates along with complimentary perks like Wi-Fi, a hot breakfast buffet and shuttle service to Bradley International Airport and nearby attractions and businesses makes us the best value within walking distance of historic Farmington.
Contact Info
- 860-677-2821
Questions & Answers
Q What is the phone number for The Farmington Inn & Suites?
A The phone number for The Farmington Inn & Suites is: 860-677-2821.
Q Where is The Farmington Inn & Suites located?
A The Farmington Inn & Suites is located at 827 Farmington Ave, Farmington, CT 06032
Q What is the internet address for The Farmington Inn & Suites?
A The website (URL) for The Farmington Inn & Suites is: http://www.farmingtoninn.com/
Q How big is The Farmington Inn & Suites?
A The Farmington Inn & Suites employs approximately 20+ people.
Q How is The Farmington Inn & Suites rated?
A The Farmington Inn & Suites has a 4.3 Star Rating from 413 reviewers.
Ratings and Reviews
The Farmington Inn & Suites
Overall Rating
Overall Rating
( 413 Reviews )Robert Officer on Google
This is my favourite hotel.
Eddie Damm on Google
Absolutely incredible stay.
Sponge Bob on Google
ThIs place is a dump. Resort? You must be joking. Small, outdated and filthy rooms. Please do not book this place. HUGE mistake.
Hugo Chavez on Google
Grace Hurff on Google
If you like to be scammed and bombarded with chemical smells all night, this is the place for you!
I have stayed at some very questionable and disappointing hotels and inns before, but nothing can compare to this experience, and I do mean that negatively. While everything was sanitary and pleasant, there were too many issues. Upon entering the hotel, we were notified that there would be an extra fee per person per night of $10, this fee was not disclosed anywhere and frankly came off as a scam. What really sealed the deal that the location is doing some sort of scamming was when our credit card was charged $100 with no explanation the morning we woke up in the hotel. Before leaving we went up to discuss the matter with the front desk and heard only excuses. The credit card readers have "issues" apparently, one "charges a fee without explanation of $11," and that's the one they usually use apparently (this means they are fully aware of this undisclosed charge but allow it to happen anyways) but the one that the person who had checked us in the night before used a broken card reader and it charges $100..? Now this is not acceptable. It was clear from the explanation that this is a recurring thing, and if giving the benefit of the doubt and assuming that what we were being told was truthful, that is some terrible customer service to continue using facilities that steal money from customers. Looking at it from a different perspective however really sheds a light on the suspicious things going on at this inn. The location is not afraid to spend money to make it a pleasant stay: they use coffee beans to absorb the coffee coming out of the complimentary coffee machine, they have accessible pool tables, complimentary breakfast, there is money the hotel clearly puts into their services (they can afford this because they charge the $10 fee probably,) so shouldn't they be able to spend a few hundred dollars to purchase a sufficient card reader? The fact of the matter is that they can, but they don't. That is why I'm leaving this review, do not stay here if you want to save money and don't desire to be scammed.
On a completely separate note, the electric vehicle charger was extremely slow and the person at the front desk when we checked in (who according to the person who checked us out was fully to blame for the mishap with the card reader fee of $100..) fully failed to assist us and for that reason we weren't able to charge our vehicle until the next morning, leaving us only about an hour to charge because we only received help in the morning.
I also strongly discourage anyone with allergies from staying here as the structure is old and I found myself repeatedly sneezing. They decided to spray extremely strong cleaning products in our room and it honestly made breathing difficult all night. I myself have a very strong sense of smell and found it rather disturbing to be bombarded with the strong, and not necessary pleasant smells of old furniture and bleach/other cleaning products.
Overall Rating
Overall Rating
( 413 Reviews )Write a Review
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