Associated Security Corporation

Very competent and knowledgeable. I recommend Associated Security
Dec 30th, 2023

Great job, nice people to work with, tech very knowledgeable and friendly.
Dec 29th, 2023

Jul 17th, 2023

Very Happy with the system. Tech was thorough during setup.
May 9th, 2023

They left me with no choice so here is my honest review/experience because its now deserved and hopefully it helps someone avoid similar experience with them. I, being a small business owner, have to really reach a point to write a bad review about another business but when they are not helping and being unfair, I think people should know so they know whats in store for them so they can do business with such businesses at their own risk/discretion. I started having issues with my system so they said they need to upgrade my panel to 5G. So I did! I received the bill immediately so paid over $400 just to upgrade. Now the panel does not work half the time and mostly shows false armed so basically the system says its armed but it technically isnt. Why am I paying for a security service when its not even securing my business? I mean a security company is supposed to stand behind their service but this has honestly made me loose all my trust on them. They havent helped, they apologies (a lot), dont or cant find solutions, they dont take notes, they dont pass along messages like they say they will, and they dont come help - these are my experiences with them. Its been way too long and no one is owing up to the issues Im having. As long as things are working smoothly, they are good. They send bills pretty quickly too (like most businesses do) but if I need support, forget about it. There support, in my opinion, is absolutely horrible - sorry support team but its true. They do follow up religious on bills if there is one outstanding though. I will give them that. But if I have an outstanding issue - Im on my own because they have been sending me in circles for over a month now. Imagine this - Im paying for security, listened to them and upgraded my system and now for over a month my business is not even secured because I dont even know when I arm my system thinking now its armed and being monitored and had some security, its completely false because I get a false armed confirmation. So basically since all payments are made, no one is showing up to fix anything. Im absolutely frustrated so hopefully this review wont fall on deaf ears.
Oct 26th, 2022