Crash Champions Collision Repair East Hartford

Jennifer Apruzzese _{on Google}

Jun 5th, 2023

Excellent customer service and quality work!

Dragan Jovanovic _{on Google}

May 9th, 2023

I recently had a disappointing experience with [Company Name] and unfortunately, I cannot recommend their services. I brought my vehicle to their location in early January for a major repair, and what followed was a series of issues and delays that have left me frustrated and dissatisfied.
The first major setback was the extended delay for parts. I had to wait for a month after the initial repair was completed just to receive the necessary wheel. This delay was inconvenient and caused unnecessary inconvenience in my daily life.
Upon finally getting my vehicle back, I immediately noticed several problems. The first issue was a missing floor mat, which required me to contact customer service and request a replacement. Additionally, not all the lug nuts were installed on the wheel that was replaced, which led to another trip back to the location for a fix.
One of the most bothersome issues was the wind noise coming from the repaired door. Despite my repeated complaints, it seemed that nobody affiliated with [Company Name] could hear the noise or understand the problem. While they attempted to address the issue partially, it was not fully resolved.
To add to my frustration, I discovered that my vehicle was tilted to one side by an inch. This problem was neither diagnosed nor repaired, which has now prolonged the repair process even further. It is unacceptable that after almost six months, I still do not have a properly repaired vehicle. Service: Body & Trim

amber jackson _{on Google}

Apr 15th, 2023

Awesome car repairs in a timely fashion!

Sarah Peeples _{on Google}

Nov 19th, 2022

If I could give this business zero stars I would! My car was BROKEN into the SECOND time it had to go back because they gave it back to me the first time still broken! The hood was not aligned and wouldn't close, the radiator was held on with barely anything...I called to ask what had happened to my car and why things were all over the place and I was told that it was my husband's fault because he parked the car there. What a disgrace! NEVER TRUST THIS COMPANY!