Jay M. Marks, DMD

May 18th, 2022

Terrible...broke my filling and then canceled my appt. To fix filling while I was in his parking lot. Suggested unnecessary procedures. Must manipulate ratings to get 4.5 out 5 stars.
Dec 4th, 2021

I had a Fantastic experience!!! The previous Dental Office wanted to do a Bridge but after the consult with Doctor Marks I realized this idea of an Implant worked beautifully and turned out so much better! The other office would have done a Bridge which Doctor Marks explained the process, this would have compromised the other two teeth, by drilling them down, my other office was also going to do the treatment without addressing my bleeding gums. Doctor Marks treatments involved treating my gums also so that my other teeth would not get loose. Now I have a beautiful smile and healthy non bleeding gums. He explained the process before and I felt very comfortable. They are on top of all infection control protocols. I felt perfectly safe there. The process checking out was great too! Payment was easy, they also allowed payment plans! The office was great- GREAT JOB Doctor Marks!!
Nov 11th, 2021

I've been working with Dr.Marks for a while now the experience is great, he's very caring and understanding, he doesn't judge anyone in an a bad way, his professionalism is outstanding and I will continue to use DOC.as I call him for a long time. Thanks DOC. Antonio
Nov 3rd, 2021

My initial experience in getting set-up with an appointment was terrific, Kim the office manager is an affable, warm and professional person in all facets, she was very helpful and responsive. When I arrived at my appointment I had great expectation as this was the first time I've used a new dentist in almost 20 years as I recently relocated to the Danbury area from NYC and could no longer make the commute to see my old dentist. My appointment was for a teeth cleaning and x-rays. The hygienist was friendly, but seemed to be very young and inexperienced. Her name was Courtney and she was very nice and professional at first, but as cleaning began I noticed she didn't seem that thorough and as the appointment started to wind down she started pressuring me with aggressive sales tactic including an optional rinse while I was in the dental chair with my mouth being worked on, super sleazy. After I was done she insisted I sign a waiver of sorts stating that I denied the optional gum rinse, even more sleazy than pressuring to up sell me. Lastly for the exam, she made statements about many cavities and that I should make an appointment with Dr. Marks who I expected to be there and to review my cleaning like most dentist do to discuss additional treatments. The hygienist was only doing her job and it's a poor reflection on Dr. Marks and his slimy sales tactics to not be there to review my cleaning, but to have his staff utilize used car selling tactics to up sell dental services. It literally left a bad taste in my mouth, pun intended! To add insult to injury I noticed that his hygienist Courtney Riley actually wrote a review herself which is not only unethical, but a violation of the Google terms of service for businesses. I would have only given Dr. Marks 1 start, but I gave it 2 stars because of Kim the office manager, seemingly the only professional person in the practice! Any dentist or doctor who employs used car aggressive selling tactics and encourages his staff to write reviews for a business they work at to promote the overall score at the end of the day lacks integrity and should be avoided. You never know what one might do if they lack professional integrity....
Apr 1st, 2020