Crown Point Apartments

I have lived here for over 10 years and I couldnt imagine living anywhere else. I recently just moved into a different unit and I was blown away by the service I received by the excellent team. Before I moved I wanted the apartment painted a different color and a few cosmetic things done. Jessica, Ally and the rest of the staff went above and beyond. I call it white glove service if you are looking for a home this is the place to be its the best Danbury has to offer.
Apr 3rd, 2024

Beautiful property great location amazing staff
Mar 16th, 2024

I had a wonderful experience with Crown Point and would recommend it to anyone in need of a place to live. I lived in the apartment for three years. I was very happy. The pools in summer were great. The different events they had in winter were wonderful. They always tried to have a community feel which was amazing. Jessica was great. She helped whenever I had questions. In short a great place to live. The apartment was spacious and lots of light. I will miss living there. Great place for kids.
Jan 31st, 2024

Over priced. Scammers.
Jan 4th, 2024

It has been almost twelve months since I moved in, and I must say that two of the concerns I brought to the Managements attention, upon moving in, remain unresolved. Cleaning the premises (hallways, elevators, and common areas) and building entrances (door locks) are way below expectations (I am being very polite). These issues were brought to their attention numerous times, throughout the year, and all they said was we will look into it, we are working to resolve the issue, or thank you for bringing it to our attention, but still nothing has been done firmly. The cleaning team spends more time in the upper clubhouse or driving around the complex than performing their duties/responsibilities. I was told that they should clean the hallways/common areas on each building at least once a week, but I know they have not done it on many occasions for more than 3-4 weeks. On the entrances locks, they even said that the locks had been fixed numerous times, but someone broke them after they had been fixed. I was even told that the Management was considering changing the whole door (including the frame), but their decision remains unknown, so the building remains unlocked (one of the entrances) hence bringing security concerns, not to mention that there are no cameras to provide additional security and accountability. The only issue that is being addressed after twelve months is the renovation of the gym (next to the upper clubhouse), which they announced, it should be completed by the end of the year. One more issue to be mentioned here is the conditions of the elevators. Most of the false ceilings have been removed and the elevators are not well maintained. They mentioned that due to the number of moves, they cannot keep the elevators in good condition, but if they installed elevator wall pads when moves take place (moving-in or moving-out), then the elevators would be in better condition. I know that upon submission of my comments, I will receive, again, a response from the management saying: We are sorry to hear that your requests aren't taken care of as quickly as you would like. Our talented team would love to get all your issues taken care of ASAP. Please reach out to us directly so we can schedule a time. Whether the issues that remain unresolved (cleaning and security) are due to lack of manpower or simply procrastinating the responsibilities/services is something that the Management should seriously and promptly address them to avoid further negative comments and make the tenants feel comfortable that the premises/hallways/elevators are clean and well maintained, and the building doors properly locked to avoid any security issues.
Jan 1st, 2024