Once Upon A Child

Came in with clothes, they told me they don't accept anything without a tote. Ironically, their entire store is FILLED with hundreds of totes that they refuse to sell or use themselves. I went through the items made sure nothing was stained or used. Some still with tags. They gave me half the clothes back, claimed there was a stain on the swing we offered (there was not), gave us back a BRAND NEW winter jumper, and took 14/27 items for a total of $17. Funny how 1/2 of their clothes on the rack are obviously stained, ripped or beyond used. Don't sell here. Sell it yourself online.
Nov 30th, 2023

Ive been bringing my toddlers lightly used clothing and shoes to this particular Once Upon A Child for a year now, in Bristol. They claim to take all seasons yet when you go to resell the clothes, they DO NOT take all seasons. Theyll tell you that what they buy from you is whatever is in season RIGHT NOW or light wear and tear when my children have worn something literally ONCE and without any stains. I have washed the clothing and they have absolutely no stains on them whatsoever! Its absolutely ridiculous of what theyll actually accept. Theyll pass on shoes, winter boots and clothing that have barely been worn, but will accept things that are torn up and stained and things with holes in them! I have called and spoken to numerous people that work there and have specifically asked if they accept winter clothing even when its getting warmer out and they have all said yes. So if you say yes, they keep all of the winter clothing in the back, why deny ALL SEASON clothing when its clearly a lie?
Mar 19th, 2024

If you are a person of color do not shop at this store. The quality of items I bring to this store and the ones they take ridiculously. The amount they gave the counterpart in front of me for rags and target clothing laughable. Lets not get started about how they are watching you around the store for used clothing. I will never shop here and I will not even met this store to no one.
Nov 6th, 2023

Aug 28th, 2023

I always find something here for my grandson. Clothes or toys rarely have I left empty handed. Some things a bit over priced for used but most items are in like new condition. Staff is friendly and helpful.
Jul 24th, 2023