Jaco's Muffler & Brakes Service

You guys suck. You guys couldn't tell a radiator from a cabonator if it hit you with a door. LOOOSERRSSS
Mar 3rd, 2024

Got tire patched up! Very helpful staff. Was in and out within 15 minutes at affordable price
Feb 15th, 2024

Ive had my fair share of dealing with car mechanics and over time you can tell between the best and the absolute worse. Keep note my car is a 2007 vehicle. Ive visited Jacos for the first time this year and was told I needed a tune up. The employee(brother of the owner) was a sweetheart and worked with me and my budget. They explained theyll do a partial tune up and follow up the next week when i was sure to be paid. My car was good enough to drive and get from work to home until then. One day midas was doing a special for free check ups and curious enough I wanted to give it a check up from another location, just to make sure. Midas mentions I have the wrong spark plugs and need a complete tune up. Understandably, i was upset to hear nothing has been done as far as a tune up on my car. Ive approached the owner the next day to receive an explanation as to why midas is saying there was nothing done on the car. Owner was rightfully defensive. I get it, trust me. Someone comes to you and says something wasnt done right, knowing youve done what you believe was right, you will get defensive. His attitude about it, turned nasty and spiteful. He probably felt I was attacking him but im a customer thats just trying to get my car fixed. I dont know what needs to be done and the small things that goes with car repair. If you knew you could fix the problem, you will own it and try to fix the problem. But. No. Instead he gives me these excuses that their location only takes cars from the dealership and he is so booked for the next 2 weeks that he cant schedule a time with me because he doesnt know when will be a good time. Never heard an answer of were too busy to make money over here. In business the goal is to make money. Ive had one other interaction where a car repair mentioned I must go to the dealership for my fusebox. Only for a new location to check it and say it was only a cooling fan issue. The mechanic was familiar with this excuse and mentioned it was just because they didnt want to work on the vehicle. Maybe Im foolish for going back to see if they can fix the problem but today was the final straw. This review is for those who are curious of my opinion on this local Bridgeport car repair shop.
Feb 24th, 2024