Ansonia Automotive Services LLC

So I walk in to this shop to get tires replace get rotors/brakes done and a rattle that seem to come from the catalytic cover , I was then called and advised that I needed I new drive shaft as well , I was obviously quoted a new price and I was fine with price given , so I was given my vehicle once they said job done , I felt some weird clicking noise from the front , remind you guys I took car in on a Fri to fix vehicle on the following Monday same day I intended to call shop to see why this noise is parring from the front end, I got called by the owner stating I need to see your car again please bring to the shop I asked why whats going on , he asked very nervous in his voice when can you bring car in so I said as matter fact now because Im hearing a noise in my front end now he replies yeah that must be due to I need to tighten seem stuff I forgotten I was ask to leave and come back due to it going to take some time ,so they did what they had to fix secretly he mentioned hey you got a small leak in your valves but I fixed it , I left and that same night I started experiencing low tires signal again as I checked my vehicle both rear tires flat , so I called shop in the am , listen got problems with my tires now what is going bring it in says the owner , he says let me check , says again ohhh your valves are bad but Im not paying for that so you need to come up with extra $300 no sorry $200 for 2 valves , just finished paying him nearly $1900 for job performed and I brought my tires in , Im like what in the world , I stated my valves were fine when they came in u mentioned that it was fixed but now ever since you asked me to bring car back and whatever you left loose now Im dealing with such issues just be honest you messed up man now you want me to pay for your mediocre service provided , this is insane I stated , he goes well come back to pick up your car when I got there he charges me and goes by the way you got 2 more bad valves in the front now , this is just the icing on the cake from him , I left his premises and now just dealing with a hit from a guy whos supposed to be running a legit business but actually ROBBED ME !!!!! , I know theres a God up there and he will get his karma back as he should , PLEASE STEER AWAY FROM THIS SHOP GUY IS RUNNING FUNNY BUSINESS HERE AND CAN HURT SOMEONE/MANY BY PLACING WRONG PART OR FORGETTING TO TIGHTEN UP HIS WORK , THIS IS VERY DANGEROUS RUNNING SHOPS WITHOUT LICENSED PERSONNEL AND LACK OF CARE ON DAMAGING YOUR PROPERTY AND NOT ASSUMING RESPONSIBILITY , I THINK THINK SHOP IS IN NEED OF SOME WELL DESERVED VISIT FROM STATE INSPECTORS AND SO FORTH ALONG WITH CONSUMER PROTECTION AGENTS , I HAVE PROOF OF ALL HE DID AND NOW ILL PROCEED TO MAKE SURE HE DOESNT STEAL FROM ANY OF US LOCALS BY GIVING NOTICE TO RIGHT DEPTS THAT PROTECT US CONSUMERS ..
Mar 9th, 2024

Update #2 I am going to make this short and sweet. After my husband spoke to the owner of the shop and took our truck back for repair the owner explained everything. He tried to save an already compromised/bad part of the truck to spare us an expensive cost. He did state that it might not work, but still made an effort just to help us out. When it did not work and a major repair was needed the owner partially refunded the cost of the last repair and applied that to the repair bill. The repair is not one many mechanics actually do, but he does and did the work excellently. He repaired the truck and actually found potential future major problems and repaired those too. Now, how many mechanics do that? Most of them just stick to the repair job and send you home knowing something else is going bad. He repaired everything that he came across that was problematic. He actually did above and beyond what he was supposed to do and charged thousands less then other mechanics for the job. We were wrong in our thinking that he was being dishonest. He has proved to be a very honest, hard working and excellent mechanic. My husband says, a good mechanic is hard to find and he is a good one, he feels comfortable bringing his car to Ansonia Automotive Services. Update My husband was able to speak with the owner of Ansonia Automotive Services LLC. and something is being worked out with our vehicle. I will update the rating and give more information when the matter has reached a resolution. Spark plug came out and I went there for repair. Work lasted a few months and it happened again at the same spot. I thought it was a different spot but it wasn't. The owner pretended it was a different Spark plug and charged me again several hundreds of dollars to fix the issue. It fell out in a few days. When I called he said it would cost me over $2000 to fix it. He did not mention that he should not have charged me for the second fix because it was still under warranty. To be treated so dishonestly is horrible. This is the only car for our family and we are on a tight budget. The owner should be ashamed. If I can rate lower for how I was treated I would.
Feb 24th, 2024

Honest and reliable! Had some tricky problems with my car, and they always found the root of the problem and the best way to get back on the road. My family trusts them with all of our car work.
Nov 1st, 2023

Great honest hard working mechanics!! Wouldnt take my car to anybody else I recommend them to my whole family and my friends !! Services: Transmission, Auto body & trim repair, Electrical repair, Tires, General repairs & maintenance, Transmission repair, Oil change
Oct 10th, 2023

Took my truck to these people little over a year ago for my clutch slipping. Had to pay $1,300 for parts and labor. Clutch was $250 and labor should have been about $500 for this job. I paid because I needed the truck back asap. The very next day the clutch started slipping again. Brough it back and they said it was the clutch master cylinder, they replaced it $250 for an $50 part and it was fine after. But why was my transmission removed again if it was just the master cylinder? Fishy? 14 months later (today) my truck is having a hard time getting into first gear from a stop and its hard to shift into second gear. I called them up and described the issue. They said bring it in but before that I asked about the warranty on the work that was done. They said its one year parts and labor and that I am just past that so now I have to come out of pocket again?! No clutch only lasts a year! Dont trust these people. The workers get paid under the table and not hourly. Paid by the job. Should be investigated for tax fraud.
Nov 6th, 2023