Efinity Mortgage

Deb Elrick _{on Google}

Nov 26th, 2020

Laura Leavy did an awesome job! Her communication throughout the transaction was outstanding and she completed a loan in record time. She did not make any promises she could not keep; it was very refreshing to work with her.

Brenda Barron _{on Google}

Nov 1st, 2020

If you are looking for good communication and effectiveness during your home loan process go to Laura Leavy!!! Buying a home is a great investment in your life if not the biggest!!! As a Realtor I value very much my clients understanding the process of buying, or refinancing their home and Laura is here to make sure you understand everything. 100% RECOMMENDED.

Rick Slan _{on Google}

Sep 9th, 2020

Great experience with Laura Leavy. Personable, professional, great communication, and fantastic overall customer experience

Nicole Gonzales _{on Google}

Aug 2nd, 2020

Laura and her team were amazing!
Everything was handled so professionally and you all did a great job!

Myriah Montoya _{on Google}

Sep 19th, 2021

If you're looking for an educational, communicative, and overall unforgettable experience, I would encourage you to look elsewhere. I wish I would have found another lender and I dont want you to be fooled by Thrives reviews and make the same mistake I did. I am a first-time home buyer, and I started this process back in Spring 2021. I was very excited to work with Laura and her team and learn all about what it takes to buy my first home. Sadly, my experience was opposite of what I was hoping for. Initially, I was working with Amy who was very good at telling me what to do and when to do, but not so good at explaining why or giving me any kind of helpful insight. I had lots of questions and had requested that she call me on 2 separate occasions. She responded with I will call you shortly or I am working on another file; Ill call you after Im done, but I never got a phone call. I was about 4 weeks into the process and I still had not heard from Laura except for some auto generated email communications. I only spoke directly with Laura Leavy once via phone, but I had to email her and ask her to call me. When I finally spoke with her, I had expressed my concerns with Amy and her communication and Laura only made excuses for her saying, she does get busy or she just came back from a long weekend, which wasnt the case because I had spoken to Amy on both Friday and Saturday that weekend. Laura didnt seem thrilled about helping me either and at that point I knew choosing Thrive was a mistake. I had told Amy several times that I was new to all of this and I needed some clarification or questions answered and I expecting to be taken seriously. Rather than call me and try to make it right, Amy just used a middleman to communicate with me. She would send emails to an employee and that employee would have to send them to me. I never spoke to Laura or Amy after sharing my concerns. I felt very brushed off and disposable. The lack of professionalism, communication and kindheartedness was extremely disheartening, and I really wish I would have gone through a different lending company.