Tavia Gabbert, NP

I have been with my same Dr at this Practice since 1997. They are great! They make mistakes and have off days but overall they are great! I see them at least once a month due to my physical condition and never had trouble getting an appointment.
Feb 6th, 2024

Front desk person has a horrible attitude and extremely unprofessional. She puts you on hold and hangs up calls constantly. No empathy or compassion from providers. Labs results looked critical on the app, no calls from provider and wasnt even a concern to health care provider. Horrible experience. Dont come here. They dont care about your health.
Feb 6th, 2024

Completely incompetent receptionists wastes time and cant comprehend simple sentences. Havent had a problem with my provider, just the people you have to deal with when booking appointments or attempting to. You can make a clear statement and they just do not comprehend it or ignore it.
Feb 1st, 2024

Friendly staff. The doctors really feel like they are listening to me. They clearly read the chart before they enter the room which I appreciate. I see Dr Elaine Scholpp and she is wonderful.
Jan 22nd, 2024

I had been a patient here for years, but I will be switching away from New West Physicians. The doctors are quite good, however the wait times are long to get someone on the phone and the billing department is located entirely overseas. I got sent to collections by them because I was disputing a bill where they charged me for the wrong procedure. I was working with them to try and resolve it, but their billing team did not keep good records and sent me to collections anyway without warning. You cannot talk to anyone in the US about a billing problem. I paid the collections agency and moved on.
Jan 20th, 2024