Mountain Recovery

If this is the same group out of Vail Co, I ran across an employee named Jack. This is a guy that really makes kindness and good deeds go around the world. Jack, thank you 100000% for the tips. Don't change man, youre a good guy! I hope your company recognizes you and your great character!
Apr 2nd, 2024

Highway robbery charged a $660 for 2 h*** Clamps and the truck still broke down and required a tow.
Mar 30th, 2024

Matt gave us a tow in a snowstorm and was very friendly and gave us a tow to the chain station. He gave us advise to get the rest of the way toward Denver. What a great company and person, would highly recommend. Very affordable too.
Mar 27th, 2024

Driver ran out of fuel. These crooks charged $20 a gallon after lying about the price. Over $700 for $35. They then lied about 2 other charges. If you break down don't call these guys there are honest people driver up and down the mountain that will help. NEVER call these crooks.
Mar 5th, 2024

Our semi-truck just flat out stopped over the pass in Vale and no where to pull off the road. My husband jumped out to troubleshoot as the danger was extreme to be stopped with no shoulder. In about 10 minutes "Big Jon" pulled up behind us which gave us a sigh of relief that we wouldn't get hit with him behind us. He graciously gave my husband ( a mechanic) time to look at the truck, but we decided it was going to take some time. Jon hooked us up and towed us to the top of the hill, while a snow storm was starting. He also radioed a mechanic for us who initially followed us, but a massive multi car/ semi accident behind us pulled him away. Big Jon had to drop us and leave to the accident but Mountain Recovery sent the mechanic, stayed in touch, and when we couldn't get the semi started another tow truck driver, Seth, towed us to Denver. Big Jon was absolutely the best. Friendly, professional and seemed to understand the frustrations of a truck driver breaking down. He was pleasant and honest and up front on pricing. I will remember Big Jon the rest of my life for parking behind us on I-70 while my husband looked at the engine. My terror that we would be hit was gone knowing he was parked behind us. I thank him for that with all my heart. Seth was a professional through and through, was knowledgeable and had an amazing attention to detail. He towed us the 60 miles to Denver in that snow and ice and we arrived safely with his excellent driving and our truck was well taken care of. These two tow truck drivers along with the lady in the office were flat out exemplary. No one ever wants to be in that situation and my husband has not been towed in the 17 years he's been a truck driver. But, it happened and Mountain Recovery treated us with respect and concern every step of the way. They are fair on costs which was a relief as predatory towing is rampant in the trucking industry. We are safe and so is our truck because of their assistance. Thank you Mountain Recovery.
Mar 3rd, 2024