Alpenglow Auto Repair

Udian Siverio _{on Google}

Apr 11th, 2024

They changed several parts of my vehicle, and the problem persists, I paid a lot of money to repair my car and the problem persists, I feel like they charged me and didn't solve anything

Austin Beeler _{on Google}

Mar 19th, 2024

Make sure you get a quote in writing. Quoted me $305 over the phone to have two tires replaced. Charged me $655. More than double. When I pointed out the discrepancy I was told "I said $305 per tire, bud, that's on you." Absolutely zero remorse or understanding. I can say with 100% confidence he never mentioned per tire. Not only that but I specifically said "$305 out the door sounds good to me." and there was no attempt at clarification. When I asked why there was such a difference and if they could adjust the price due to the miscommunication Noah simply said "Look, I'm only making $120 on this fix."
I told them I would have called around to other shops if Noah had told me the actual price, to which he replied "That's what anybody in Steamboat would charge you." I called literally one other shop in town (Legacy Tire Pros if you're here looking for a better shop) and they quoted me $130 less, specifying exactly where the price came from. If you're only making $120 on this fix while the other shops in town are able to do the same work for $130 less, you should look into a new tire supplier.
I understand miscommunications, and understand this is a business which needs to make profit. However, a miscommunication that extreme, plus Noah's absolute disregard for any mistake made is pretty frustrating. Take your vehicle somewhere else if you'd like straight forward mechanics who won't gaslight you for their mistakes.

Kevin Rieck _{on Google}

Mar 13th, 2024

Great shop!

Janet K _{on Google}

Feb 21st, 2024

Thank you Noah for helping me get on the road quickly even though I didn't have an appointment. Thanks also to David, the tow truck driver who was heading up to the pass for giving me his number in case I did have problems as it was snowing very heavily. I'm so glad that a friend recommended this shop when my car needed an immediate fix before heading out.

C Young _{on Google}

Feb 16th, 2024

Absolutely amazing service and prices here. They have taken care of my personal vehicle for years. They now take care of the fleet of 7 shuttles I oversee at work, and they couldn't be more helpful or accommodating. Can't recommend them enough.