Pueblo Government Agencies Federal Credit Union

Apr 1st, 2024

Dec 5th, 2023

After over 40 years of my mother, having an account with this company, we have decided to close it due to the service provided by Serena that lets you know the type of person she is. We will be filing a complaint with the Better Business Bureau as well. The level of disrespect and poor customer service is beyond reproach. All the other ladies there are fabulous.
Sep 30th, 2023

Always so nice and helpful
Oct 11th, 2022

Jennifer Nieman (I hope I am spelling that correctly) just gave me the best customer service I have ever had! I have an account with PGAFCU in Pueblo but I currently reside in another state. My kitty, who is like my child, required emergency hospitalization last night and I have been desperately trying to come up with enough money to pay for his stay so that he wont have to be put down! Jennifer VOLUNTEERED! to drive a cashiers check for funds in my account at PGAFCU to my bank in Pueblo!! She is going to do this after her work day ends, using her own car and gas. This is after spending half the day on the phone with me and talking to other coworkers to try to come up with a way to get me the immediate funds that I need. She was incredibly patient and kind each time that we spoke and never gave up trying to come up with a solution. I will never forget her genuine act of kindness and I hope that one day she is repaid 100 fold. She will never fully know the difference she made to my sweet boy but she actually probably saved his life. Honestly, what a fantastic human being.
Mar 12th, 2022