Costco Tire Service Center

Came in at closing in a bit of a pickle; Nick and Derrick hooked it up with a smile! These guys are great
Feb 1st, 2024

Jan 21st, 2024

My wife arrived at 12:30 for a 1PM appointment. 1:00 - Sorry ma'am but we are a little behind. It will probably take an hour. 2:30 - Sorry ma'am, we are short staffed today. We will be done by 3:00. 3:45 - We are just getting to your vehicle now, it should be done in 20 minutes. 4:45 - Your tires are done, sorry for the wait. Even at minimum wage, you wasted 70$ worth of my wife's time. Cannot believe how bad the service was. Will not be buying tires from Costco again.
Jan 14th, 2024

They gouged up the inside of all four wheels by improperly securing wheels to tire machine. They caused bad scratches when using a metal tool probably a screw driver to pry up old wheel weights and they didn't remove any of the old adhesive. They dont have the proper no touch machine to correctly replace run flat tires. Pretty disappointing. They won't take responsibility for any damages because they wrote in the inspection report there was already damages in there pre-inspection. There was none. This was the first time the tires have ever been replaced or rotated. As it is a new car with only 30,000 miles. That was the first and last time I will ever get tires from Costco. Buyer beware. Never again. Don't try to save a few bucks just go to the dealership where they have the right equipment for the job.
Jan 11th, 2024

The guys here saved us before we left to drive to California when a tire developed a bubble when other places were too booked up to help. Very impressed.
Dec 22nd, 2023