911 Rooter And Plumbing

We had an emergency plumbing issue with a septic back up and already had 2 companies out that couldnt resolve the issue. We scheduled for next available with 911 Rooter. When I voiced concern over the severity of the issue, the phone tech - ANGELA - was both empathetic and caring in her responses. She immediately referred me to another company that could be able to address the issue sooner. The other company came out and the issue was resolved! Thank you Angela for your kindness, generosity and positive demeanor.
Mar 31st, 2024

Last weekend (1/13/24) during the deep freeze our pipes in our new build townhome froze. I called around to different plumbers and none were helpful until I called 911 Rooter. Angela answered my call and was so kind and informative. She went above and beyond to get us an appointment first thing the next morning. Seth was the technician and he was skillful and professional. He even discovered that the pipes had been installed incorrectly, likely causing them to freeze. Because of him we were able to get our pipes fixed under warranty with the builder. I cant recommend 911 Rooter enough, they are truly the best.
Feb 7th, 2024

If you want your plumbing issue done right the first time, go to 911 Rooter and Plumbing! Nelson and his guys will get you taken care of, with a customer service level you have never seen!! I have used them regularly for over twelve years now, and recommend them for any of your plumbing needs! And they also did a fabulous job on a bathroom remodel for me three years back as well! So they are multi-talented and know their stuff!
Jan 20th, 2024

I called for a disposable that wasnt working that was under warranty. They told me over the phone it would be free to come look at the issue. It ended up being a very simple fix. They ended up charging $218 for diagnostics. I called to say I would have put in more effort trying to find a solution on my own if you didnt say it would be free. Very misleading. I guess I am kind of stuck with them while the part is under warranty, but not planning to work with them again in the future.
Nov 23rd, 2023

I would recommend 911 Rooter and Plumbing for any issues you may have. They came out on a Saturday and took care of my plumbing problem. they were fast and showed up on time and got the job done. Patrick is a very good plumber and got all my kitchen plumbing replace and looked better than expected. Douglas was also very helpful and did a great job. If you need any plumbing done I would call 911 Rooter and Plumbing. I know I'll call them again if I have anymore issues. Services: Drain cleaning, Plumbing leak detection, Plumbing pipe repair, Plumbing leak repair
Nov 13th, 2023