Firehouse Subs Superior Plaza

Feb 19th, 2024

The sandwiches seemed a little light on the meat as compared to my other visits to the same location. It still has a great taste and the service is always fast and reliable.
Feb 14th, 2024

I came here on January 20th around 630pm to order me and my boyfriend a meatball sub and a New York steamer. The lady that was taking our order was being very rude. She kept having to go to the back to grab something for her not to come back with anything. It was like she was trying to take 30 minutes just to take an order. But when the male employee tried to finish my order so I could get out quicker, she was very rude to them.
Jan 29th, 2024

Sandwich soggy Idk what that soup was but it wasnt loaded potato
Jan 17th, 2024

Just wanted to share that this may be one of the last times I end up eating at a firehouse sub restaurant until they revamp prices to be within normal levels. $17 a sandwich after tax is priced 40-50% too high. I know there is some elements of inflation but even at that, prices for a large sandwich shouldn't be above $11. I shared my concern about the price to the manager on duty. The manager even said that they couldn't afford to bring their families there based on the price increase over price increase over price increase. The sandwich maker said they used to be so much busier at lunch time and now it is not nearly as busy during lunch and a ghost town after 3PM. To top it off, I was disappointed in the portion size. 5 years ago the firehouse subs would load you with meat and veggies. Now, it is like I am having to eat on a diet. Less food at a higher cost. I encourage everyone to please take a stand and let management know that if they don't bring prices into a normal territory, the chain will likely suffer closures based on lack of business. The Superior location is a franchisee. Mangement must know that they won't retain many customers if they are trying to gouge the few patrons, compensating for those they've lost due to price hikes. Those patrons will eventually get the message as the sandwich maker was telling me the other day.
Feb 20th, 2024