Wood & Repair

Alexa Nicosia _{on Google}

Jan 2nd, 2024

I never leave reviews but my experience with these place was beyond horrible. Apon arriving I explained to the guy working how I needed my screen fixed as it had dead pixels which was my main concern as it made the phone touch not work. He said no problem he would be able to fix in 20 minutes for $175. When we came back he explained that he couldnt get the screen in all the way so it would be popping out in the corner but with a case would be fine. Not even 2 days later the dead pixels showed up on screen again without dropping the phone or anything. When I went back and explained what had happen he was super hostile. They have a 6 day exchange policy but he said he couldnt do anything for us since the screen had been pushed i explained how obviously I pushed the screen how else would I text? He also said he had a feeling we would be back probably him feeling guilty for scamming us and give us a phone with screen not even all the way in. My problem is if he couldnt fix it why not let us know when we asked instead of lying to get the sale. HORRIBLE Customer service. If looking for a place to fix screen I recommend Zagg upstairs they were very helpful little more expensive but were honest or cell zone in Belmar also were super honest and great price point.

Collin Watson _{on Google}

Apr 5th, 2020

Great service. Ive been going here for years, only third party place I will let touch my phone.

Julianne Rodriguez _{on Google}

Mar 31st, 2019

I learned about this vendor thru a Groupon that I purchased. I drove 45 minutes to Park Meadows Mall specifically to use my Groupon. It is an expired Groupon which per vendor's agreement with Groupon should be honored at the purchase price. After the work was done to my phone, it was only then that I was told by the vendor that it would not be accepted. I even had the paper groupon that and pointed out that it clearly says: "the amount paid will never expire and may be applied toward any goods or services offered by the merchant if the original goods or services specified on the voucher are no longer available. " The tech called the owner who proceeded to make his problem with Groupon my problem. He would not take the Groupon and told me that I had had to take my time to get my money back from Groupon because he, the owner, would not take it or do anything to help me. Good luck keeping customers with customer service like that.

Ashton Lane _{on Google}

Nov 16th, 2018

Very fast, incredibly helpful and ind gentlemen.