SWBC Mortgage Littleton

Did 2 transactions in 2020 with Char Atencio, senior loan officer . Easy to work with and fast results .
Jul 7th, 2020

Feb 2nd, 2020

I generally never give 1 star reviews. I tend to immediately think that the person giving it is emotionally flying off the handle after a single petty occurrence. In my case I have been attempting to deal with what should be a simple issue to fix for four months, countless calls, countless emails and from all of this data I have formed a very negative view of this company. SWBC has owed me money for 4 months. Countless calls and emails have not resolved the situation. I have been continually told there is a check in the mail when there is not. They refused to fix the situation via wire. The claim to not send them my guess is that a wire might costs them 15 dollars. They make no ammends though for keeping and holding my money for months. While I am in the unique situation of them owing me money my guess is that customer services would be just as horrible if the situation was inversed. I would not recommend doing business with this company.
Aug 10th, 2019