Williams-Sonoma

I purchased green pan premier pans at Williams Sonoma and so far, I am very happy with the non-stick functionality. I hope these are a healthy option to traditional non-stick. Also, another time I was looking at automatic espresso machines and it was fabulous to get a sample latte from an amazing Jura machine.
Jan 12th, 2024

I was gifted an All Clad cast iron griddle that was sold by their sales rep as cast iron only. It was when I tried cooking on it I discovered the thin coating of enamel on it! Since, I dont want enamel coating, I tried to return it with my receipt within the 30 days . Allen, the store manager refused to take it back, and told me to contact All-Clad why? Allen says no returns if I opened the box since I used it once the problem is the sales rep NEVER told my husband you cannot try a product for it to be ineligible for a return. By the way, you would not notice the thin enamel coating inside the griddle until you open the box and cook on it (it almost looks like pure Cast iron but its NOT.) Once, I discovered the thin enamel coating on the inside of the griddle,I pulled my food immediately. Its a shame William Sonoma does not stand behind their products nor do they train their sales reps to be detailed and honest in selling products. There is a big difference in cast iron only and cast iron with thin enamel coating. Not cool, their sales rep misrepresent products. And then Allen , the store manager lacks customer service telling me I cannot call All-Clad on your behalf basically William Sonoma does not stand behind what we sell!!
Sep 25th, 2023

Bought a bottle of lime powder. Product is awful. Brought it back to this store, they inform me that the "company" doesn't take returns on food items. The associate never told me It's not printed on the receipt No signage to warn potential customers Save your money and get your kitchen needs somewhere else.
Jul 13th, 2023

Manager Genie, Antoinette, and Colleen were great! Excellent place to shop!
Apr 7th, 2023

Dec 26th, 2022