Bellco Credit Union

All I wanted to do was to buy out my lease. I called the leasing number and was put on hold and decided to hang up after a long wait. So I went on line to pay off the lease. I called again to confirm the payoff and no one could see that I tried to pay on line. Finally walked into the credit union in an extremely bad mood. The good news Jenna helped me and called the leasing department directly and made the payment for me because she could not see where I made the payment on line. Jenna was a sweetheart and so understanding. So 5 star for Jenna (thank you) and a one star for everyone else who are clueless.
Apr 2nd, 2024

I've been a member for 20+ years. I've been trying to contact the Littleton branch for several days to discuss a bank account for an estate. Multiple attempts to call the branch direct number were not answered. When I did get someone to answer he couldn't find anyone available to answer my question. He took a message for a call back which was never returned. I tried setting up a conference call through their system. No one called on the time I reserved. I called Chase and talked with someone who could help. She set up a process to work through my needs, confirmed with an email. Very professional and thorough!
Mar 5th, 2024

Feb 28th, 2024

Only ATM was malfunctioning.
Dec 14th, 2023

Please don't take this wrong way, but when I drive across town to MY BANK the last thing I'm expecting is to be told I can't withdraw $20 bills from my account. It sort of defeats the point of having a bank account.... besides this blip I love you guys and keep up the good work.
Nov 28th, 2023