Applebee's Grill + Bar

walter bergstrom _{on Google}

Apr 5th, 2024

Very nice, updated dinning restaurant.

Gary Gray _{on Google}

Apr 4th, 2024

Recent experience with a curbside order here has put me off big-time.
I ordered a sandwich & fries for curbside pickup using my iPhone app. I paid for the order when I placed it using my credit card.
When I get to the restaurant a couple of minutes before the scheduled pickup time, I get a text message saying that they knew I had arrived and that my food would be out shortly.
I wait another 20 minutes at the curbside parking, no food. I call the restaurant and ask what is going on. The girl says she didn't know that I was there and they'll bring my now cold order out to me.
She comes out with the food, 20 minutes late, and tells me I need to pay for it. I told her I already paid for it and I wasn't going to pay twice for a now cold order. She gives me the food and I head home.
A minute later while driving home with my cold food, I get a call from someone in the restaurant accusing me of theft for not paying for the food. I tole her that I did pay for the food when I placed the order and I'm not paying for it twice. You can't place an online order and not pay for it. If she got the order, she got the payment.
When I get home with my cold sandwich and soggy fries, I put the order on the kitchen table and I call the store, and asked to talk to the manager. I checked the app, and it recorded that I did pay and showed the last 4 digits of my credit card. The manager gets on the line and explains that their computer was acting weird and the tech people were there now looking at a problem. She indicated that she could tell that I had paid for the order and confirmed the last 4 digits of the credit card I used to place the order. She offered me a refund or a store credit. I asked for a refund. My food was cold soggy by now and I was accused of theft by two of her employees. She said she would refund the amount to my credit card. She said that her employees were new and didn't know what they were doing. I suggested she better train and supervise them.
After dealing with this nonsense on the phone, I went to eat my food and the dog had stolen it off the table.
Overall, it was one of the worst experiences I've ever had ordering a carryout meal in my life. I'll never order from Applebees again.
I caution you. This place is a cluster-cluck.

Ronda Raff _{on Google}

Apr 2nd, 2024

Good food!

Biswanath Das _{on Google}

Mar 29th, 2024

Applebee has always been a great place for my family to enjoy the afternoon noon lunch on any weekend. This applebee is near lakewood and as aleays has great variety of food and drinks for everyone. It was on an Easter Sunday afternoon, we enjoyed our lunch near a market place. You can completely your shopping before your lunch. The food was good, staffs were friendly, nice and clean environment. May be some the tables and spaces were too cramped. There are enough parking outside
Vegetarian options: There are few vegetarian options to choose from
Dietary restrictions: You have to talk to the server
Parking: Easy and adequate parking
Kid-friendliness: Yes they are. Have kids menu and ipad for kids to play
Wheelchair accessibility: Yes they are pretty easily accessible by people on wheelchairs