Emich Chevrolet Parts

Excellent service. Although can feel nonchalant at times, know what you need and these folks will take care of you
May 21st, 2023

Maybe part sales just dont make enough money for them to care, but their behavior shows that Im definitely not a valued customer. I called about getting a part that wasnt in-stock, and the person I spoke to said it would be there in a few days with a PREPAID order. To which I replied I wanted to pay for it and order it. But was then told that unfortunately he couldnt do that, and that I had to go there to pay for it before he would get it on the way. However his tone and delivery of that statement made it very clear that they just dont care. I then called a different dealership who was able to have it the next day and didnt hesitate to get the part on the way. Definitely never going here for anything in the future.
Jan 29th, 2023