Noodles & Company
-
9563 South University Blvd.
Highlands Ranch, Colorado 80126 - (720) 348-1522
- Website
Hours
Chamber Rating
-
Kane Kyle
I rarely ever write reviews, but the service I received at this Noodles location was so ridiculously awful that I have to tell others. My fianc ordered Pad Thai with chicken. The receipt says we were charged for chicken, however there is no chicken in her bowl. This is only one of multiple things that went wrong with this order. I walked in and said is it possible to do the chicken parm with the spicy Italian sauce instead of the regular? Not a crazy question, one would think. Ive gotten the exact same order at this location before. The clerk proceeded to tell me they did not have a spicy Italian sauce. I said Im pretty sure Ive gotten it here before, is maybe called something different? She asked her manager, and they both confirmed there was no spicy red sauce. I went to the menu, and read them the description spicy creamy tomato sauce. I said thats what I want. They said Oh, the Rosa. We cant substitute the Rosa on the chicken parm. I said okay, I guess Ill just take the regular sauce. Then, after we paid, I asked the clerk what possible pasta could I have gotten with the Rosa? She said oh, you can get any pasta with it, we just cant substitute the chicken parm. So, I could have gotten all of the ingredients of the chicken parm (penne, chicken & cheese) in a bowl with the spicy creamy sauce. But they never presented that as an option! They could have just said you can do a create your own bowl with the spicy sauce and the chicken and the penne? It could have been so simple. Not only did they not know their own menu, but the lack of care that the customer didnt get what they wanted was astonishing. Then, a small thing, but to add to the idiotic nature of my visit: my fianc clearly said to go when asked for here or to go? The clerk handed us a number, and I thought it was odd that we received a number for a to go order, but I didnt say anything because I was already annoyed by the previous interaction. Turns out she rang it in as dine in, so we had to put lids on everything and bag it ourselves. Again, not a huge deal, but just shows the general lack of attention to detail from the clerk. I love Noodles, but Ill definitely go to other locations from now on.
Apr 1st, 2024 -
Zyglif Wrymrider
This noodles and company is one of the best Ive been to, the customer service is awesome and the food is always hot n fresh. I know this location has had some rough spots, but I really think they are becoming a top tier restaurant! I took some time to read through other reviews, and one that really annoyed me was a complaint about the fullness of their bowl. Looking at the photo provided that was a normal serving size for noodles and company, if ya wanted more food ya coulda asked for extra instead of getting butt hurt at the 4th inch of empty bowl space. Give this place some slack before you write a review, ESPECIALLY if it is aimed at an employee! Im not sure how much they get paid, but it aint enough to deal with your 5* restaurant standards
Mar 14th, 2024 -
Brooke Nichols
Nasty! Not clean at all. Food is poorly made each time. They can't even see that their meatballs are way over cooked! They just blame it on the oven and that's how it's cooked...... we'll then get your oven checked!? Duh Poor attitude from staff too. They really don't care if things are good for you they are just there to get paid.
Feb 27th, 2024 -
Lay
Our food was already at our table by the time we sat down and I think I just ate my new favorite meal this place was awesome
Feb 25th, 2024 -
David Grant
NOT GOOD! Do not go to this location! I have been coming to this location for a few months. Came in tonight after a long day at work and just wanted food and to sit down and relax. The help all appear to be 6th grade drop outs and after I ordered, I was told I didnt have the choice to eat my food in the restaurant and that since they were so busy, my order would get lost. The girl taking orders told me should bring it out then proceeded to bring out a bag and slammed it on my table. THIS STORE NEEDS TO HE SHUT DOWN BY CORPORATE!!! I am in the process of contacting corporate or a district manager to address this stores mis-management.
Feb 22nd, 2024
About
Noodles & Company
Noodles & Company at 9563 South University Blvd., Highlands Ranch is your destination for Uncommon Goodness and delicious variety to satisfy any craving and every taste, at a great value. From classic and contemporary favorites - including our world-famous Macs – to culinary creations like stuffed Tortellonis and LEANguini, our craveable recipes feature creativity and flavorful flare made fresh and just the way you want. We offer tasty choices to fit any food lifestyle, from vegetarian to gluten-free and more. Order quick pick up, delivery or dine in and enjoy free WiFi. We also cater groups of every size. Join Noodles Rewards today to earn points for freebies, offers and other great perks.
Contact Info
- (720) 348-1522
- [email protected]
- Website
Payment Methods
- AMERICANEXPRESS
- APPLEPAY
- DISCOVER
- MASTERCARD
- VISA
Questions & Answers
Q What is the phone number for Noodles & Company?
A The phone number for Noodles & Company is: (720) 348-1522.
Q Where is Noodles & Company located?
A Noodles & Company is located at 9563 South University Blvd., Highlands Ranch, Colorado 80126
Q What is the internet address for Noodles & Company?
A The website (URL) for Noodles & Company is: https://locations.noodles.com/co/highlands-ranch/9563-south-university-blvd.html
Q How big is Noodles & Company?
A Noodles & Company employs approximately 20+ people.
Q What days are Noodles & Company open?
A Noodles & Company is open:
Monday: 10:30 AM - 9:00 PM
Tuesday: 10:30 AM - 9:00 PM
Wednesday: 10:30 AM - 9:00 PM
Thursday: 10:30 AM - 10:00 PM
Friday: 10:30 AM - 10:00 PM
Saturday: 10:30 AM - 10:00 PM
Sunday: 10:30 AM - 9:00 PM
Q How is Noodles & Company rated?
A Noodles & Company has a 3.0 Star Rating from 121 reviewers.
Hours
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Ratings and Reviews
Noodles & Company
Overall Rating
Overall Rating
( 121 Reviews )Kane Kyle on Google
I rarely ever write reviews, but the service I received at this Noodles location was so ridiculously awful that I have to tell others.
My fianc ordered Pad Thai with chicken. The receipt says we were charged for chicken, however there is no chicken in her bowl. This is only one of multiple things that went wrong with this order.
I walked in and said is it possible to do the chicken parm with the spicy Italian sauce instead of the regular? Not a crazy question, one would think. Ive gotten the exact same order at this location before. The clerk proceeded to tell me they did not have a spicy Italian sauce. I said Im pretty sure Ive gotten it here before, is maybe called something different? She asked her manager, and they both confirmed there was no spicy red sauce. I went to the menu, and read them the description spicy creamy tomato sauce. I said thats what I want. They said Oh, the Rosa. We cant substitute the Rosa on the chicken parm. I said okay, I guess Ill just take the regular sauce.
Then, after we paid, I asked the clerk what possible pasta could I have gotten with the Rosa? She said oh, you can get any pasta with it, we just cant substitute the chicken parm. So, I could have gotten all of the ingredients of the chicken parm (penne, chicken & cheese) in a bowl with the spicy creamy sauce. But they never presented that as an option! They could have just said you can do a create your own bowl with the spicy sauce and the chicken and the penne? It could have been so simple. Not only did they not know their own menu, but the lack of care that the customer didnt get what they wanted was astonishing.
Then, a small thing, but to add to the idiotic nature of my visit: my fianc clearly said to go when asked for here or to go? The clerk handed us a number, and I thought it was odd that we received a number for a to go order, but I didnt say anything because I was already annoyed by the previous interaction. Turns out she rang it in as dine in, so we had to put lids on everything and bag it ourselves. Again, not a huge deal, but just shows the general lack of attention to detail from the clerk.
I love Noodles, but Ill definitely go to other locations from now on.
Zyglif Wrymrider on Google
This noodles and company is one of the best Ive been to, the customer service is awesome and the food is always hot n fresh. I know this location has had some rough spots, but I really think they are becoming a top tier restaurant! I took some time to read through other reviews, and one that really annoyed me was a complaint about the fullness of their bowl. Looking at the photo provided that was a normal serving size for noodles and company, if ya wanted more food ya coulda asked for extra instead of getting butt hurt at the 4th inch of empty bowl space. Give this place some slack before you write a review, ESPECIALLY if it is aimed at an employee! Im not sure how much they get paid, but it aint enough to deal with your 5* restaurant standards
Brooke Nichols on Google
Nasty! Not clean at all. Food is poorly made each time. They can't even see that their meatballs are way over cooked! They just blame it on the oven and that's how it's cooked...... we'll then get your oven checked!? Duh
Poor attitude from staff too. They really don't care if things are good for you they are just there to get paid.
Lay on Google
Our food was already at our table by the time we sat down and I think I just ate my new favorite meal this place was awesome
David Grant on Google
NOT GOOD! Do not go to this location! I have been coming to this location for a few months. Came in tonight after a long day at work and just wanted food and to sit down and relax. The help all appear to be 6th grade drop outs and after I ordered, I was told I didnt have the choice to eat my food in the restaurant and that since they were so busy, my order would get lost. The girl taking orders told me should bring it out then proceeded to bring out a bag and slammed it on my table. THIS STORE NEEDS TO HE SHUT DOWN BY CORPORATE!!! I am in the process of contacting corporate or a district manager to address this stores mis-management.
Overall Rating
Overall Rating
( 121 Reviews )Write a Review
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