Xfinity Store by Comcast Branded Partner
-
5900 S University Blvd
, Suite C
Greenwood Village, Colorado 80121 - (800) 934-6489
- Website
Hours
Chamber Rating
-
Natalie Diaz
By far the best location Ive been to. Drew was very attentive & helped me tremendously. He took his time & answered every single question I had. His character & customer service skills speaks for itself! Went above and beyond & made sure everything I needed/ wanted was provided! Give him a raise!!!!
Mar 14th, 2024 -
Jonathan Mueller
Internet barely over 1% of advertised download speed.
Feb 23rd, 2024 -
Dom Bravo
CRITICAL REVIEW!!!!! The crew at this location is pretty much worthless. Now that the head manager has gone to a different location they are very pretty much hangin by a needle and thread. I just started service and already disgusted. The worst part is you're pretty much obligated to drive to a location given the number to reach them is pointless as you can't get a human on the phone to save your life. How Xfinity thinks they're gonna survive doing business like this both from the storefront side and their automated non human customer service line is beyond me. Something needs to change like yesterday. I was also told by the crew themselves that they all want to quit because of how escalated customers are from all the issues once they arrive to the store. Due to your bad business practices you're feeding your xfinity employees the worst side of the customers. Once the customers finally arrive to the store with their blood boiling you're expecting your staff to now try and de escalate them which is just terrible. This is 100% dangerous for all involved as we are in the year 2023 and you are dealing with a different side of people now days. Please change your ways xfinity and get it together
Dec 3rd, 2023 -
Cherry Hills
new management has been incredible!
Oct 1st, 2023 -
Eren Yildiz
I was just charged $111 for a small piece of equipment I never wanted and never used. Since I didnt return it with the Wi-Fi equipment I was charged for it. This store and maybe others should actually verify everything is turned in then to accept my equipment I brought in and say well take care of it. There was one person that day so he just grabbed my Wi-Fi equipment and scanned it later using the S/N. Probably checking out my equipment could of caught and reminded me that I still have a piece of equipment to return. Instead Xfinity didnt waste anytime charging $111 instead. Sure its my responsibility to return everything but when its a piece of equipment I never wanted and was sent to me in order to better my Xfinity experience turned out to be another burden to deal with and pay for.
Oct 2nd, 2023
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Questions & Answers
Q What is the phone number for Xfinity Store by Comcast Branded Partner?
A The phone number for Xfinity Store by Comcast Branded Partner is: (800) 934-6489.
Q Where is Xfinity Store by Comcast Branded Partner located?
A Xfinity Store by Comcast Branded Partner is located at 5900 S University Blvd, Suite C, Greenwood Village, Colorado 80121
Q What is the internet address for Xfinity Store by Comcast Branded Partner?
A The website (URL) for Xfinity Store by Comcast Branded Partner is: https://www.xfinity.com/local/co/greenwood-village/5900-s-university-blvd.html
Q How big is Xfinity Store by Comcast Branded Partner?
A Xfinity Store by Comcast Branded Partner employs approximately 20+ people.
Q What days are Xfinity Store by Comcast Branded Partner open?
A Xfinity Store by Comcast Branded Partner is open:
Tuesday: 10:00 AM - 8:00 PM
Wednesday: 10:00 AM - 8:00 PM
Thursday: 10:00 AM - 8:00 PM
Friday: 10:00 AM - 8:00 PM
Saturday: 10:00 AM - 8:00 PM
Sunday: 11:00 AM - 5:00 PM
Monday: 10:00 AM - 8:00 PM
Q How is Xfinity Store by Comcast Branded Partner rated?
A Xfinity Store by Comcast Branded Partner has a 3.4 Star Rating from 81 reviewers.
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Ratings and Reviews
Xfinity Store by Comcast Branded Partner
Overall Rating
Overall Rating
( 81 Reviews )Natalie Diaz on Google
By far the best location Ive been to. Drew was very attentive & helped me tremendously. He took his time & answered every single question I had. His character & customer service skills speaks for itself! Went above and beyond & made sure everything I needed/ wanted was provided! Give him a raise!!!!
Jonathan Mueller on Google
Internet barely over 1% of advertised download speed.
Dom Bravo on Google
CRITICAL REVIEW!!!!!
The crew at this location is pretty much worthless. Now that the head manager has gone to a different location they are very pretty much hangin by a needle and thread. I just started service and already disgusted. The worst part is you're pretty much obligated to drive to a location given the number to reach them is pointless as you can't get a human on the phone to save your life. How Xfinity thinks they're gonna survive doing business like this both from the storefront side and their automated non human customer service line is beyond me. Something needs to change like yesterday. I was also told by the crew themselves that they all want to quit because of how escalated customers are from all the issues once they arrive to the store. Due to your bad business practices you're feeding your xfinity employees the worst side of the customers. Once the customers finally arrive to the store with their blood boiling you're expecting your staff to now try and de escalate them which is just terrible. This is 100% dangerous for all involved as we are in the year 2023 and you are dealing with a different side of people now days. Please change your ways xfinity and get it together
Cherry Hills on Google
new management has been incredible!
Eren Yildiz on Google
I was just charged $111 for a small piece of equipment I never wanted and never used. Since I didnt return it with the Wi-Fi equipment I was charged for it. This store and maybe others should actually verify everything is turned in then to accept my equipment I brought in and say well take care of it. There was one person that day so he just grabbed my Wi-Fi equipment and scanned it later using the S/N. Probably checking out my equipment could of caught and reminded me that I still have a piece of equipment to return. Instead Xfinity didnt waste anytime charging $111 instead. Sure its my responsibility to return everything but when its a piece of equipment I never wanted and was sent to me in order to better my Xfinity experience turned out to be another burden to deal with and pay for.
Overall Rating
Overall Rating
( 81 Reviews )Write a Review
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