Munsons Automotive LLC

Apr 9th, 2024

Dec 26th, 2023

Worst place to take your car they will lie to your face and say they fixed the problem but never fix the actual problem charged me 1300 for my catalyticconvverter and still don't pass emissions Service: Exhaust
Sep 14th, 2023

Ive been going here for years and theyve always been upfront and honest with what work is needed. Never any surprise costs. Wouldnt trust anyone else in the area to do work on my car.
Aug 11th, 2023

(Response to owners reply at bottom) This is honestly the first review I have ever written about a business . But they left such a bad taste in my mouth I feel compelled to write this and hopefully keep you from trusting this place like I did . So I brought my car in and said my water pump is leaking I need it replaced. They said okay and called me back with a price . It was higher then what they originally quoted me but they said it took a more expensive water pump so I bit the bullet and paid 685. Once I got the bill I saw a 100.00 charge for a diagnostic so that pissed me off because I literally walked in and told them what the problem was . So they basically charged me 100.00 bucks for a pressure test . But thats whatever I moved on and didnt say anything. But the real problem was that when I got my car back the serpentine belt was squeaking and started to get extremely bad with the AC on so I called them and they said its just a greasy belt from the coolant leaking on it. So I popped the hood to clean my serpentine belt and within five minutes of standing there, I realized that they had installed the belt completely wrong I was amazed it ran and didnt overheat but at the same time super angry because I just paid 700 dollars for this . Its very easy to tell because there is a diagram of how the belt is supposed to be on the inside of the hood. So I brought the car back and they put the belt back on how it is supposed to go and offered a free oil change . If you cant install a serpentine belt right with a diagram in your face what in the world makes think I trust you to change my oil?!?!? No apologys or anything. Made me pay 700 bucks to drive my car around squealing like a pig and then act like they did nothing wrong and offer a pathetic free oil change for your massive mistake . Just baffled they didnt feel any remorse or bad at all . If I was a mechanic and just gave someone their car back squealing and installed the part wrong id at least apologize or offer a discount but nothing like that from these guys . They couldnt even install my serpentine belt right with the diagram right in front of their face. I wouldnt trust then to do anything on your car.!!! Stay away!!! AND TO THE OWNERS RESPONSE: first of all why are you charging a diagnostic fee in the first place if I tell you exactly what the part is I need replaced . And you offered a free oil change you did not give me one , but why would I want you to touch my oil if you couldnt install a belt with a diagram right it front of your face ! And sure you inspected my belt after you installed it wrong and let me drive all around town with it squealing telling me it was only coolant on the belt . And I had JUST replaced that serpentine belt thats why it looked okay to you .but thanks for probably taking half the life off it by installing it wrong and you said youd replace it but never did and so what if I said ive almost routed a belt wrong in the past ? Im not a professional mechanic charging people 700 for a water pump and not offering any discount when I screw up the entire repair . So yeah Thats whats really funny . STAY AWAY from these crooks . Bunch of idiots
Aug 15th, 2023