Double Diamond Plumbing & Heating

This is the second time I have used them. Mike is amazing! He is polite and honest, and that's hard to find. Definitely use these guys if you need a plumber.
Jan 9th, 2024

Aug 13th, 2023

They installed our new swamp cooler and fixed our heating issues! I would highly recommend!! Services: Install AC, Heating system maintenance
Jun 28th, 2023

They installed my hot water heater a few months ago. I had an issue with it and they came and worked on it immediately! Great service and I do recommend Double Diamond. Services: Water heater installation, Plumbing pipe repair
Mar 27th, 2022

The technician did not tell me he had arrived.  He just got on my roof and got into the cooler.  When he came down he yelled to me that he had put the panel back on.  I had to make him come closer so I could talk to him.  I asked him about the rest of the job I had requested, that he check everything and make sure everything was working right.  He said that was not on the ticket.  I said I wanted him to make sure everything was working right.  He was pissed and said Well I guess I will have to go back up there.  Like I was asking something really out of line.  When he came back down, he still didn't want to talk to me.  I asked him if everything is working like it should and he just said yes and left.  The following Saturday, the cooler was on cool but was only blowing hot air.  I couldn't reach you guys, but your bill for $99 came in the mail.  On it it clearly says he put the hose back on, which means it had fallen off already once.  When I got my neighbor to go up on Saturday evening, he said the hose had fallen off.  Why didn't your tech MAKE SURE either by clamping it or by snipping off an inch of the tubing to get a better fit, that it wouldn't fall off again?  I think he did a sloppy job and I think his poor attitude and rude behavior are unprofessional and inexcusable when it is my money that is paying his wages.  I will tell everyone I know to avoid Double Diamond and all about Mike, the rude technician who does sloppy work.
Jun 15th, 2022