Bank of the San Juans - Division of Glacier Bank

This is a bank seems to be a little unscrupulous. Local law enforcement reports show the bank is somehow involved in a check wiring fraud case and their people seem clueless. Inside the moral is poor at best and bank officers don't seem to care much. After review and talking to a few people, not a place I'd trust with money.
Feb 16th, 2024

May 5th, 2022

Have had a variety of interactions with BSJ and Glacier over many years. Occasionally we run into an issue like a debit card being blocked due to a charge from a foreign country. We have always received friendly help at the counters and drive thru windows, and by phone up through the Glacier network centered in Montana. Just reaching out to touch base prior to a new charge type allows their security group to approve in advance. The online and app banking experience are not nearly what some other banks provide (they would have to add and increase fees to match those), but it does work, has proven secure and no issues other than feeling outdated, minimalist, a little odd to navigate for some actions. Occasionally service at the counter is a little slow, or they manage a task with 2 or 3 people getting involved. Sometimes this is due to training new employees, other times it is because division of labor creates a need for multiple players to handle an aspect of the needed business. With a little patience, everyone is happy, even doggie who gets a big biscuit :)
Apr 21st, 2022

The fact that this branch closes from 1-2 for lunch is ridiculous.
Apr 13th, 2022

Great customer service. Good location. I like it.
Feb 12th, 2021