Credit Union of Colorado, Golden

Always friendly and helpful. I have banked there for 5 years or so. Never had a problem and I don't bank anywhere else
May 5th, 2023

Their website says 2.99% interest for a loan but they told me it went up to 3.49 the day before it just wasn't updated... After I got a approved for a loan and went to use the loan the dealership said the bank told them the interest rate was 5.64%. It went from 2.99 to 3.49 to 5.64. They refuse to give me my approval letter in the beginning and wrote me up one manually and posted it on a cover letter to make me think my interest rate was going to be 3.49 and waited till I was ready to commit to a vehicle just to find out my interest rate was 2.15% more than what they told me. No wonder why they didn't want me to get my hands on the original document. They said Gmail wasn't delivering their emails so I asked them to mail me it to my P.O. Box and two weeks later, nothing... An incompetent bank right here.
Jan 11th, 2022

I can't believe these cheapskates. If it were possible, I'd give them zero stars. The CO-OP Shared Branch Network allows members of one credit union to perform a range of transactions at another credit union. Through this network, a member of a participating credit union has access to over 30,000 surcharge-free ATMs and over 5,600 shared branches. But are these neanderthals part of that network? Noooo! At the counter, a teller told me that it's "too expensive for them to participate. Are you kidding me?! Man I thought I had seen it all, but this takes the cake. Do yourself a favor, and take your business elsewhere. By the way, besides the tellers and the guard, there were no other people in the branch. Gee, I wonder why.
Oct 7th, 2021

As far as banking goes, this is as good as it gets. The people are as nice as can be and actually know what they are doing. I have been a customer for 10+ years and have not had any problems. Car loan, home loan, checking and savings, debit and credit card all good. I moved from WFargo and never looked back.
Apr 4th, 2021

Avoid at all costs. If you ever have a fraudulent charge, their card services department makes it an absolute pain to get your money back. Im out almost $1,000 and they expect me to produce a letter from the fraudulent party stating that the charge is fraudulent. Absolutely ridiculous, how am I supposed to get someone who charge me 4 times more than they were supposed to admit to it? This credit union is terrible.
Jul 7th, 2020