America's Mattress/ The Sleep Shop

Highly recommend! Great service, great prices. Store manager, Brady, gave me a great deal on 2 beds. Delivery guys were terrific, on time, very helpful above and beyond. I would definitely buy from them again.
Feb 9th, 2024

Wonderful service! Trenton and Dylan were efficient, courteous and careful in their delivery.
Dec 8th, 2023

my experience was fabulous! Thank you.
Nov 27th, 2023

Nov 27th, 2023

A most unusual customer service experience! I don't know how my experience with America's Mattress could have gone better! From the sales and follow-up to the delivery of my new mattress and bedframe moved smoothly, timely, and, importantly, professionally. Ryan & Brady in sales & follow-up handled my repetitive questions (from purchase to delivery) with patience and understanding. However, it was the delivery experience about which I was the most pleasantly surprised! I find excellent customer service to be an anomaly in our culture. However, I was fortunate enough to receive such service when Dillon & Michael delivered my new mattress & bedframe to my new home. Amidst the moving chaos, Michael & Dillon unloaded the products, took them up (via elevator) to the 4th floor of the building, and then, meticulously, set-up both. A family member was going to assist me in affixing felt tabs to each leg of the bedframe (as the flooring is faux hardwood). Instead, Dillon & Michael assumed the task, voluntarily, and did it far quicker than I'm sure others could have. Patiently they explained steps I should take to make sure I would get the best and longest use out of my new mattress. Of course, they removed all packaging material from my home. However, the fact that Dillon & Michael, via phone calls (throughout delivery day), kept me posted on their likely arrival times also was an added service that was beneficial, especially given all that was happening with my move. By the way, the actual product delivered was the "right choice". I'm appreciative of Ryan's assistance as I reviewed, then chose, the mattress most appropriate (and at a reasonable price) for my particular needs at this stage of my life. I reiterate: The positive experience I had with the team (with whom I associated) at America's Mattress was, indeed, a surprising pleasure. Needlessly, I was concerned, even worried, about timely follow-up and delivery. As I said above, I don't know how the service provided by Ryan, Brady, and, most especially, Dillon & Michael could have been more positive. The team exceeded my expectations... for which I am sincerely appreciative! I thank you! William Bryant Glenwood Springs, CO
Nov 11th, 2023