Vans

Mar 11th, 2023

Every time I go to the store, I have nothing but issues. Ive gone to management Ive complained to corporate and I still get the same treatment from this store. I want my receipts emailed to me when I go to check out they specifically skip over this option at the cash register and dont let me check out the proper way by letting me put my email address in so that I can have the receipt emailed to me - then they tell me that they cant go back and change it when in fact they can. Taking my options away from me as a consumer is not something that I want and I would discourage anyone who wants good customer service to visit this store.
Jan 21st, 2023

Dec 7th, 2022

Nov 29th, 2022

Aight I love me some Vans. I don't pay much mind to branding on my clothing but I make a singular exception because Vans are dope. So when I walked into this mall last Thursday night, I knew what to expect... But let me tell you about my man Jake. I walked into this store late, like 30 minutes before close, and I already knew I would have to be quick. But I did not expect the EFFICIENCY in which this dude whisked me around the store to grab a new jacket and kicks. Like I've been in tons of Vans shops, so I already knew where to go, but like homey was picking out jackets that matched the weather and showing me the sales and styles. Then I said I needed shoes and like ten seconds later I was trying on everything I wanted. He was like bringing me socks to match the style of shoe, the whole nine. Real VIP ish The point is that despite the store being about to close I was still given a premium customer experience. You don't really get that everywhere so I took a special note of it. It also cut my mall trip down to 15 minutes which is unheard of. Jake H, you are a KING. Appreciate you fam.
Feb 19th, 2022