Dellenbach Subaru Service Center

Jan 7th, 2024

Excellent service in parts department!
Dec 31st, 2023

Marcus in the Subaru Parts department was extremely helpful at guiding me to the right products to fix my car's issue with the A/C & vents along with the process steps to use. He was also able to talk me through some updates and new parts (ie new larger CCA battery model) that was recently released for when I need a new battery for my Subaru Outback to help counter the parasitic battery drain issue. Separetely, Conor was helpful at looking into what fixes are avilable for my year's DCM to fix the Telematics unit causing the parasitic drain.
Oct 19th, 2023

What a garbage experiance! Dropped my car off 15 minutes early for the appointment, was informed that it would take ~1.5 hours. Left and came back 90 minutes later. After another an hour of waiting, I asked the guy who checked me in what the hold up was. He informed me, he went to lunch and never turned in the workorder to the shop. Thanks for waisting my 2+ hours of my time. Which I have value in, obviously Dellenbach does not. Will be leaving review on Google, and looking for a new Subaru dealership to work with as running off to lunch is higher priority to the team at Dellenbach over your needs, that were scheduled week + in advance. Services: Auto maintenance, Oil change
Mar 10th, 2023

such an impressive, professional operation. phet raised the bar for service advisor skills quite a bit. she made it easy for our repairs to be completed in a timely manner so we could continue our trip home from vegas to illinois, and she made us feel as comfortable as could be while that happened. what a great experience. Services: General repairs & maintenance, Engine repair
Sep 22nd, 2022