Bellco Credit Union is located at 1526 E Harmony Rd #130 in Fort Collins, Colorado 80525. Bellco Credit Union can be contacted via phone at 800-235-5261 for pricing, hours and directions.
Contact Info
800-235-5261
Questions & Answers
Q What is the phone number for Bellco Credit Union?
A The phone number for Bellco Credit Union is: 800-235-5261.
Q Where is Bellco Credit Union located?
A Bellco Credit Union is located at 1526 E Harmony Rd #130, Fort Collins, CO 80525
Q What is the internet address for Bellco Credit Union?
A The website (URL) for Bellco Credit Union is: https://www.bellco.org/branches-and-atms/fort-collins/?utm_source=gmb&utm_medium=yext
Q What days are Bellco Credit Union open?
A Bellco Credit Union is open: Tuesday: 9:00 AM - 5:00 PM Wednesday: 9:00 AM - 5:00 PM Thursday: 9:00 AM - 5:00 PM Friday: 9:00 AM - 5:00 PM Saturday: 9:00 AM - 1:00 PM Sunday: Closed Monday: 9:00 AM - 5:00 PM
Q How is Bellco Credit Union rated?
A Bellco Credit Union has a 2.2 Star Rating from 13 reviewers.
Extremely poor customer service. It should have been a simple lease buyout and they were very incompetent and very RUDE! Stay away from this credit union. The customer is NOT king!
Business Response on GoogleMar 29th, 2024
Hello. Thank you for taking the time to share your review. Member service is important to us and we are truly sorry to learn of any troubles you may have experienced. We'd like to learn more so that we may properly address any issues. Please email us at [email protected] and include the name on your account and your preferred phone number. -Ashley
Goldie Loxs on Google
I've been with Bellco for decades. However, in one month, the Fort Collins branch has me looking for a new credit union. Their policies are not consistent with those of other banks. As a former licensed banker, I had some questions about a mistake made with my account. I called the regional manager, and I never received a return call. Believe the negative reviews..
Business Response on GoogleFeb 28th, 2024
Hello, Goldie. Thank you for taking the time to share your review. We are sorry to hear this and have shared your message with the appropriate manager to research. We’d like to contact you directly so that we may learn more, hear your concerns and properly address any issues. Please email us at [email protected] and include the name on your account and your preferred phone number. Thank you again. We hope that we may restore your confidence in Bellco. - Ashley
Scott Norsen on Google
My car loan came to maturity. For the term of the loan I paid by ACH. The final ACH was eight dollars over the amount needed for the last payment to pay off the loan. The total payment was returned to my ACH account. I noticed this 14 days after the maturity date of the loan. I contacted a representative of Bellco and (It took forever) was informed that I needed to come to a Bellco branch to make a final payment, BY CHECK, because my ACH was $8.00 more than the final loan payment?!! This is their policy. I never received ANY communication to this effect, NONE NADDA! So I drove an hour to the nearest branch only to be informed that I had to pay an $15 late fee!! Tell me Bellco spokes person - Instead of sending back my complete payment why wasn't the loan paid in full and the remaining $8.00 amount sent back to me? How come I was never contacted that this had happened or was about to happen?! Are you hurting so bad that you need to swindle a late fee from a long time customer. I own four small business's. If I ever treated a client like this they would never return! They would tell a friend about their experience and they would tell a friend and so on and so on. I must say if this effects my credit score I'll be taking this to the next level. You are messing with peoples lives and there are consequences!! You have my contact information associated with me account. Wait a couple days before you contact me. I have to cool off.
Business Response on GoogleFeb 9th, 2024
Hello, Scott. Thank you for taking the time to share your review. Member services is important to us and we will attempt to address this issue quickly. We have shared your feedback with a member of our management team. In the meantime, we would like to learn more so that we may properly address your issues. Please email us at [email protected] and include your preferred phone number so we may contact you directly. Thank you again, we hope that we may restore your confidence in Bellco. - Ashley
T R on Google
Do yourself a favor and bank with someone else. I have had nothing but issues which have taken me hours on the phone and in person to fix. No one at this location seems to know what they are doing and appear to just be warm bodies keeping the seats warm. Completely incompetent!
Business Response on GoogleNov 12th, 2023
Hello. Thank you for taking the time to share your review. Our goal is to provide a positive experience for all or our members and we are sorry to learn of any frustrations. We would like to learn more so that we may properly address any issues. Please email us at [email protected] with details about your visit, the name on your account and your preferred phone number. Thank you again. We hope that we may restore your confidence in Bellco. - Ashley
Kacee Bagley on Google
I had a very bad experience with buying out my lease. I went into the branch, paid what they said was due. Fast forward 3 months, multiple phone calls, multiple service reps all telling me different things, I think it is taken care of, but the service, the knowledge from the services reps and the whole process was very disappointing. @bellco I looked for an email or process to give my feedback, but could not find anything.
Business Response on GoogleNov 22nd, 2023
Hello, Kacee. Thank you for taking the time to share your review. We are sorry to learn of any frustrations. Member feedback is important to us, please email us at [email protected] with more information and your preferred phone number. We'd like to look into this further, and also to help you verify that your account is taken care of. Thank you. -Ashley
