Estes Park Plumbers

My family has owned a home in Estes for 50 years. We had a faucet leak and called Estes Park Plumbers. We really do try to use local vendors for all of our needs in Estes. Harold showed up and had all the parts in his truck to make the necessary repairs. He was there for about 30 minutes and charged us $290.00! The parts at most were $18.00 if I were to purchase the Delta Delex Rebuild Kit. We feel that you really took advantage of us and we will never use you again or even recommend you to anyone we know.
Mar 5th, 2024

Great service. Great office gal. Good local company
Mar 1st, 2024

The guy came out said he would give me a quote two weeks later or more I have not heard from anyone so I called them and then they said that they would get me the quotes and I had to call two more times after that and still didnt get anything. This place is very unprofessional I will never use them.
Mar 1st, 2022

We had a pipe burst from the cold and this company was able to get someone to us in 25 minutes! We are so grateful for the kind and quick response late in the evening!
Dec 23rd, 2020

Recently, "Mike" from Estes Park Plumbers came out to replace our leaking garbage disposal. We were happy we could get someone out the same day, even though we explained this wasn't an emergency. He completed the install in less than 45 minutes, and everything looks and works great. However, the invoice simply listed a total of $381. I asked him about breaking out parts and labor and he declined and said basically, "this is the way we do it". I've learned that the retail cost of a Badger 5 Insinkerator ranges in price from $100-200, which means they charged at LEAST $180 for less than an hour of labor. We are happy with the work done, but really question whether this charge is correct/fair. I communicated with the business about this, and after going back and forth in email over a period of almost 3 weeks, they finally gave me the same answer I was given the day of the repair, "The price is from the service book which gives menu pricing for the plumbers to charge on each project". My only conclusion is that they refuse to break out the costs for parts, labor, trip charges, or other fees and taxes. It appears the work was done in a responsive and timely way, the new disposal is working great, but I'm not happy with the answers to my reasonable questions about the charges. I would strongly recommend getting a quote from this business before having any work started. I give them two stars: one for being so responsive, and one for getting the work done satisfactorily. Without a better explanation of charges, two stars is all I can rate them. ==== Update (Oct 2018): I had contacted the Better Business Bureau (complaint #13056132) and learned that the business chose not to acknowledge or respond to my complaint. I would not recommend using this business. Update #2 (Oct 2018): I searched for this business' licensing with the State of Colorado, and learned that their license shows "Expired" as of 2/28/2015 (!). I would not recommend using this business.
Jan 22nd, 2019