Banfield Pet Hospital

Love the staff
Mar 28th, 2024

Mar 8th, 2024

Great!
Mar 4th, 2024

I've had a Wellness Plan for my 16 year old cat since she was a kitten, and I've always had positive experiences with Banfield. We've lived in different states over the years and I appreciate the convenience of Banfield, which has been in every state we've moved to. I'm writing a review now because we recently had a health scare with our cat and I am very appreciative of the care and advice that Dr. Kelly provided. When we brought her in for a follow-up on her injury and arthritis (her initial care was at VEG for the injury, and they were excellent), he was very compassionate and patient. He answered all of our (many!) questions about the best ways to provide care and pain relief for our cat. He's also been helping us with monitoring some early signs of kidney issues and changing her food, etc. It's clear that he really cares about helping animals. When I had follow up questions regarding her treatment and meds, he called me back in a timely manner and answered my questions. All of the vets I've interacted with at Banfield over the years have been great, but this is the first "major" health scare we've had with our cat and I am grateful for Dr. Kelly's compassionate care during this time. Caitlin at the front desk is also always great and helpful with scheduling or relaying messages/questions to the vet team and ensuring there is follow-up. I will agree with other reviewers about staff turnover, so if continuity of care with the same vet is important to you, Banfield is probably not the place for you. However, I have not had a negative experience with any of the vets at Banfield, it's just usually a different one every year or so.
Mar 14th, 2024

Feb 10th, 2024