Franklin Tax Service

First time using Franklin Tax Service this year and Jerry is a godsend. We filed our Federal, Colorado and Illinois taxes early and already got our refund back even though its only early March. Also, Jerry legitimately enjoys talking about tax codes and explained a nuanced provision thats relevant for our rental properties.
Feb 27th, 2024

Franklin Tax Service is the best. They really helped me with tax problem and saved me so much time and misery. I highly recommend Franklin Tax Service.
Feb 2nd, 2024

Jerry has helped me handle everything from LLC setup and house sales to standard tax returns. He's always answered every question we have over the phone or via email, and his rates are more reasonable than every large chain I've been to. Would absolutely recommend!
Jun 11th, 2023

Don't waste your time! I hired Jerry with Franklin Tax Service to help me file my taxes in 2021 because I had a few things to handle in my taxes that I was not familiar with. If you want transparency, dont use this tax service. He charged me about $500 to file my taxes but then when I asked for an invoice, I was literally told that generating my invoice was too much work for him and the costs of what he charged me are not easily extracted from his system. As a customer, I am extremely disappointed with this response and honestly shocked that he flat out refused to provide me with an invoice. I believe that it is the responsibility of any business to provide a clear and detailed invoice for services rendered, regardless of the amount of work required. His refusal to do so is both unprofessional and unacceptable. I HIGHLY *DO NOT* RECOMMEND THIS TAX SERVICE, something shady seems to be going on if he is flat out refusing to provide an invoice for his services.
Apr 17th, 2023

I had a terrible experience working with Jerry. He really failed on these fronts: He made repeated mistakes in preparing my taxes. First, he calculated my Tax liability of over 22k by making mistakes on dates He missed to take into account donations and other documents I had shared In the end, when I showed that my TurboTax filing was saving me more money, he was not able to review and correct his work Above all, he charged me $835 for filing for preparing for two states, and a single W-2 folds higher than my any of previous tax accountants. When asked how does he reach that he said he charges $150 per form Good luck if you are working with him or choosing to do so. I will suggest to doublecheck his work and discussing fees in advance.
Aug 27th, 2022