Walgreens Photo

Mar 8th, 2024

Jan 27th, 2024

Efficiency, excellent service, punctuality
Jan 21st, 2024

Pharmacy is chronicly understaffed, expect a 30 minute wait minimum if they haven't misplaced your Perscriptions and then try to gaslight you that they never received it. Set up an appointment for vaccination, cool, you still have to stand in the huge line to "check in" even if you filled out everything online. Avoid if at all possible.
Sep 20th, 2023

When I tried making a few photo books on the app and sent it to my local store to print, I got an email shortly after saying that my order was canceled. I called the location to ask why, the representative said they have not had supplies sent to them in weeks for books. I then had to remake the books on the online site - only to have even more issues. I waited the 4 or 5 days that the system said it would take to deliver the books and logged back into my Walgreens account online. The order was still processing. I called the 800 number and was notified that another store was sent the order and I would need to call that location to see what the hold up was. I called and the representative said he was never trained (after 8 months of working there) on how to make books or send them out - and his manager was out on vacation. I asked if he could reach out for help and he said he would. After call the representative about 4-5 times that day to check and see if he could process it, he was unsuccessful. I then called the 800 number back and was told they reassigned the books to another store that could and would fulfill the order, but it would take some time. Yesterday, after more than 2 weeks, I called to check on the order because it was never received and explained the prior issues asking for confirmation that whichever store would be working in it would have the supplies and knowledge to complete the order. The representative said that she could not because the system automatically chooses the store, but not to worry - it will be fine and she refunded my original shipping costs. Today I received an email that my order was canceled. Because the order was a replacement- I had to call the 800 number back and ask for a refund for what was never sent to me. Walgreens Photo is unorganized and unprofessional. They should not be attempting to conduct photo printing when they do not have supplies, let alone offering promotions to attract more business. They have wasted hours of my time and I have gained nothing except for frustration and knowledge to never attempt to do business again with Walgreens Photo.
Apr 1st, 2023