Accent Optics

I used to go to Dr. Hurlburt when he owned the practice on his own and always had great experiences. Once it was sold, customer service tanked so much that I no longer go there. Bills are frequently screwed up, staff doesn't follow through, calls are never returned, etc. I wish Dr. Hurlburt would move to another practice so I could continue seeing him, but I will never go to a Vision Care Specialists-owned office again.
Dec 6th, 2020

Very poor customer service. I have a problem with non medical, basically retail people insisting to take my temperature when all I wanted to do was pick up a pair of glasses I had already paid $1000 for. We will not be back.
May 10th, 2020

Absolutely awful, I left feeling taken advantage of and upset with how I had been treated. I highly suggest going somewhere else, I wish I would have.
Aug 10th, 2019

The staff At Vision Care specialists NEVER, EVER returns my calls. I recently called and told them that I had a pair of glasses that I wanted to buy, but they put me on hold and again told me someone would call me back. It's been 3 days, and nothing. They just lost a definite sale! Who does that? I'm shopping for another eyecare center. A shame though, because Dr. Hurlbut is an excellent doctor. I liked him a lot. Ever since Accent Optics became Vision Care Specialists, the service has been horrible. Find another place to get your eye care.
Mar 8th, 2019

Doctor Hurlburt provided a thorough, professional eye exam, and took the time to answer all my questions without making me feel rushed. He also offered suggestions for different contact options and combinations to address my specific issues.
Nov 18th, 2018