Regus - Denver - Tamarac Plaza II

Regus - Denver - Tamarac Plaza II
Yext Power Listing.

Hours

Sunday:
24 Hours
Monday:
24 Hours
Tuesday:
24 Hours
Wednesday:
24 Hours
Thursday:
24 Hours
Friday:
24 Hours
Saturday:
24 Hours

Chamber Rating

Verified Member
4.2 - (18 reviews)
10
4
3
0
1
Read Our 18 Reviews

Chamber Rating

Verified Member
4.2 - (18 reviews)
10
4
3
0
1
  • Phil B

    The staff is nice but the company customer service is terrible! I had to cancel our office here and use another center because it is closer to our home. It was a pain to cancel and when I did they automatically signed us up for mail forwarding. I talked to 2 ladies at the center and they confirmed no mail was forwarded and that they did not sign us up for mail forwarding. I have a phone call recording from Nov 2 where the center manager is confirming that I should not be charged and she goes in and opens a case for me. Customer service replied on Nov 6. Support replied telling me that I should have let them know sooner and it was too late to cancel a service that was never provided by them. At this time they had just sent an invoice and had not actually charged our card. I submitted another help ticket with customer service on Nov 14 and the company never even responded to me. They charged us for these services today which is November 19. These people will scam you and charge your credit card for services you did not sign up for! If you use them make sure to keep an eye on your statements. I will be doing a chargeback on our credit card. Normally I would go through the company to get them to remove the charge but obviously Regus's customer service is not going to help if they have not done anything for over 2 weeks of me trying to get help. EDIT 11/22/22 THE COMPANY RESPONDED TO TRUST PILOT AND GOOGLE TO TRY TO GET MY REVIEW REMOVED BUT STILL HAS FAILED TO CONTACT ME REGARDING THIS ISSUE. THIS COMPANY HAS TIME TO TRY AND POLICE THE INTERNET FOR BAD REVIEWS BUT CANT SPEND 2 MINUTES TO ACTUALLY CONTACT ME AND ADDRESS THE ISSUE. AVOID THIS COMPANY AS THEY DO NOT CARE ABOUT RHEIR CLIENTS. CHANGED FROM 2 to 1 STARSEdit 2. Th e company responded to this review but still has NOT addressed the issue on the help ticket and responded to me with anything other than a canned message filled with corporate nonsense. Another reason not to use this company. All they care about is themselves and covering their own behinds. They do not care about their clients. For your convenience they will sign you up for extra services. When you tell them a month in advance that you dont need the service, you confirm with their employee that you dont need the service, you confirm with the employee the service was never rendered, but somehow they still manage to charge you for the service. This is not very convenient and maybe you should change your processes. You should definitely change your customer service processes and attitude towards your clients. I use other offices for other businesses and we are finding co working spaces to move to after the other contracts are up. A similar thing happened with this company when we had to move from Indiana to Colorado. They made it EXTREMELY difficult to let us move. They wanted us to pay off the full value of the contract in Indiana. All we wanted to do is move the business HQ from Indy to CO and they saw it as a money making opportunity rather than an opportunity to keep a client who obviously liked the service. I should have got the hint at that time and chose a different virtual office. Please stay away from this company if you can. Find a local coworking space or local virtual office company. Regus is too big and too corporate and does not care about the clients one bit. EDIT 3. They approved our refund after 4 weeks of dealing with customer service but only gave us an account credit so now we owe them a negative amount of money on a closed account. They didnt even refund us the funds so now we have to go back to customer service. This company is so terrible with customer service it is unreal. The lady working at the center even seemed annoyed with her own company. I am doing a chargeback on our credit card tomorrow if customer service does not respond timely (which they wont). I hate doing this and tried working with this company but Regus is impossible to work with and does not care about customer satisfaction.
    Dec 8th, 2022

  • Diego Nicholas

    Cool place to get work done for a great price!
    May 13th, 2021

  • Ebo Essel


    Oct 3rd, 2020

  • Courtney Ream


    Sep 2nd, 2020

  • Stacye Pratt


    Sep 28th, 2019

Read Our 18 Reviews

About
Regus - Denver - Tamarac Plaza II

Regus is a world leader in global office provision. We have built an unparalleled network of office space, coworking areas, meeting rooms and virtual offices in over 4000 locations worldwide. Our professional workspaces enable corporations, small businesses and freelancers to operate anywhere, with no upfront costs and without the need for capital investment. Join over 2.5 million Regus customers, including the likes of Amazon, Uber and Linkedin who have taken the opportunity to outsource their office management, removing the hassle, the costs and the restrictions associated with a traditional office. Contact Regus today to book a tour and view our wide range of affordable office solutions.

Contact Info

Products

  • Business Centre
  • Office Space
  • Virtual Office
  • Meeting Room
  • Business Lounge
  • Day Office
  • Co-Working

Services

  • Office Space
  • Meeting Room

Brands

  • Regus

Questions & Answers

Q What is the phone number for Regus - Denver - Tamarac Plaza II?

A The phone number for Regus - Denver - Tamarac Plaza II is: (720) 575-5700.


Q Where is Regus - Denver - Tamarac Plaza II located?

A Regus - Denver - Tamarac Plaza II is located at 7535 East Hampden Avenue, Hampden, Suite 400, Denver, Colorado 80231


Q What is the internet address for Regus - Denver - Tamarac Plaza II?

A The website (URL) for Regus - Denver - Tamarac Plaza II is: https://www.regus.com/en-us/united-states/colorado/denver/tamarac-plaza-ii-3946?utm_source=yext_places_listings&utm_medium=places&utm_campaign=yext_traffic&utm_content=3946


Q What days are Regus - Denver - Tamarac Plaza II open?

A Regus - Denver - Tamarac Plaza II is open:
Sunday: 24 Hours
Monday: 24 Hours
Tuesday: 24 Hours
Wednesday: 24 Hours
Thursday: 24 Hours
Friday: 24 Hours
Saturday: 24 Hours


Q How is Regus - Denver - Tamarac Plaza II rated?

A Regus - Denver - Tamarac Plaza II has a 4.2 Star Rating from 18 reviewers.

Hours

Sunday:
24 Hours
Monday:
24 Hours
Tuesday:
24 Hours
Wednesday:
24 Hours
Thursday:
24 Hours
Friday:
24 Hours
Saturday:
24 Hours

Ratings and Reviews
Regus - Denver - Tamarac Plaza II

Overall Rating

Overall Rating
( 18 Reviews )
10
4
3
0
1
Write a Review

Phil B on Google

image The staff is nice but the company customer service is terrible! I had to cancel our office here and use another center because it is closer to our home. It was a pain to cancel and when I did they automatically signed us up for mail forwarding. I talked to 2 ladies at the center and they confirmed no mail was forwarded and that they did not sign us up for mail forwarding. I have a phone call recording from Nov 2 where the center manager is confirming that I should not be charged and she goes in and opens a case for me. Customer service replied on Nov 6. Support replied telling me that I should have let them know sooner and it was too late to cancel a service that was never provided by them. At this time they had just sent an invoice and had not actually charged our card. I submitted another help ticket with customer service on Nov 14 and the company never even responded to me. They charged us for these services today which is November 19. These people will scam you and charge your credit card for services you did not sign up for! If you use them make sure to keep an eye on your statements. I will be doing a chargeback on our credit card. Normally I would go through the company to get them to remove the charge but obviously Regus's customer service is not going to help if they have not done anything for over 2 weeks of me trying to get help. EDIT 11/22/22 THE COMPANY RESPONDED TO TRUST PILOT AND GOOGLE TO TRY TO GET MY REVIEW REMOVED BUT STILL HAS FAILED TO CONTACT ME REGARDING THIS ISSUE. THIS COMPANY HAS TIME TO TRY AND POLICE THE INTERNET FOR BAD REVIEWS BUT CANT SPEND 2 MINUTES TO ACTUALLY CONTACT ME AND ADDRESS THE ISSUE. AVOID THIS COMPANY AS THEY DO NOT CARE ABOUT RHEIR CLIENTS. CHANGED FROM 2 to 1 STARSEdit 2. Th e company responded to this review but still has NOT addressed the issue on the help ticket and responded to me with anything other than a canned message filled with corporate nonsense. Another reason not to use this company. All they care about is themselves and covering their own behinds. They do not care about their clients. For your convenience they will sign you up for extra services. When you tell them a month in advance that you dont need the service, you confirm with their employee that you dont need the service, you confirm with the employee the service was never rendered, but somehow they still manage to charge you for the service. This is not very convenient and maybe you should change your processes. You should definitely change your customer service processes and attitude towards your clients. I use other offices for other businesses and we are finding co working spaces to move to after the other contracts are up. A similar thing happened with this company when we had to move from Indiana to Colorado. They made it EXTREMELY difficult to let us move. They wanted us to pay off the full value of the contract in Indiana. All we wanted to do is move the business HQ from Indy to CO and they saw it as a money making opportunity rather than an opportunity to keep a client who obviously liked the service. I should have got the hint at that time and chose a different virtual office. Please stay away from this company if you can. Find a local coworking space or local virtual office company. Regus is too big and too corporate and does not care about the clients one bit. EDIT 3. They approved our refund after 4 weeks of dealing with customer service but only gave us an account credit so now we owe them a negative amount of money on a closed account. They didnt even refund us the funds so now we have to go back to customer service. This company is so terrible with customer service it is unreal. The lady working at the center even seemed annoyed with her own company. I am doing a chargeback on our credit card tomorrow if customer service does not respond timely (which they wont). I hate doing this and tried working with this company but Regus is impossible to work with and does not care about customer satisfaction.


Diego Nicholas on Google

image Cool place to get work done for a great price!

Business Response on Google Feb 18th, 2021
Thank you for your positive feedback, Diego, we're pleased you're happy with the service.

Ebo Essel on Google

image


Courtney Ream on Google

image


Stacye Pratt on Google

image


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Overall Rating

Overall Rating
( 18 Reviews )
10
4
3
0
1

Write a Review

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