Logistic Pro Inc

Missing 20 items from move across states. Unable to obtain my precious things that I was assured would be separated from others. Two boxes were left with me that were not mine.
Feb 16th, 2024

We had an extremely chaotic and frustrating experience with Logistic Pro. Our move happened on Saturday December 16, 2023. The survey was highly inaccurate, so Logistic Pro was only able to take 1/3 of our stuff. Over the phone we had discussed needing a full truck and perhaps multiple loads, but the crew showed up with half of the truck full of someone elses move. They arrived late in the afternoon, so we ended up scrambling to rent a UHaul and move everything else ourselves (we rented a 26-foot UHaul and made 3 additional full loads)They broke or damaged 7 pieces of furniture including 3 beds, 3 dressers, and my nursing recliner. They reassembled beds in the wrong way, most of them with missing bolts and screws. The crew was not careful at all. They scratched and dented the drywall in our stairwell in 11 places, they damaged our railing to the upstairs. All boxes were labeled, but very few ended up where they belonged. Weve spent the last week relocating nearly all of our boxes. Pablo was very kind considering the chaos, but Johnny was extremely inflexible and inconsiderate. I would not recommend this company to anyone.
Dec 29th, 2023

Would NOT use these folks again under any circumstances! First let me say that we have always done our own moves but now that we're in our 70's we just don't have what it takes to do it ourselves. We originally called a company in Florida called "Eversafe" movers. They quoted a price that was lower than the actual cost by several thousand dollars. They didn't tell us they are just the brokers. They then hired Logistic Pro to do our move from Colorado to Texas. The guys that came were nice and seemed to do an efficient job. Everything went well until delivery day. Our two brand new "L" shaped desks were totally demolished (about $800.00 value). Our entertainment center (about $500.00 value) was damaged pretty badly but is still usable (my son thinks he can fix it). A garment rack and some storage racks for the garage had to be tossed because all the parts disappeared somehow. We're missing at least one box of kitchen items, a solar panel for a generator and one tote full of some nice womens clothing. They were supposed to reassemble all of the furniture but didn't. One of our guest beds they did "reassemble" was only partially assembled and we found several pieces they just shoved under the bed. During the delivery i caught stuff being delivered to me that belonged to someone else! We filed a claim and have been offered a grand total of $75.00 but only if we sign a letter saying we agree to the amount and have it notarized!!!! If we don't agree, we have to fill out more paperwork, list the items that are missing and provide receipts which is impossible. They are making the claim process so laborious that folks can't do it and just give up on the process. By the way, this is an edited review. Right before the movers leave, they literally stand over you and insist on a review. If you see a 5 star review, it is because they are standing over a customer who felt intimidated into leaving it (like I did). NO, NO, NO..... don't hire them!
Oct 22nd, 2023

Logistic pro was excellent. They cared for our stuff and were kind and fast! I will suggest them and call on them again.
Jul 26th, 2023

Nice and smooth unloaded. All furniture was put back together seemlessly.
Jul 20th, 2023