Mark Onofrey at Guaranteed Rate (NMLS #1747182)

Marc was exceptional throughout the process of explaining my options to me. We had a complicated case as we were new to the USA but he patiently explained everything and came to us with the best options for our situation. I had chatted to other lenders who said they could not assist me as we did not have a history of credit in the USA, even though our credit in our home country was outstanding. Marc came up with creative solutions to solve for this and we were presented with a variety of options to select from and were able to make informed decisions based on the options he presented to us His patience, attention to detail and in-depth understanding of everything made him a pleasure to deal with. I would recommend him again a million times over. His added sense of humor and good taste in music made the process even more enjoyable . As he says, "It just has to start with a conversation". Thanks Marc
Jan 14th, 2024

Marc provided unbelievable customer service, he made the experience seemless. He answered our calls any time we had questions, including phone calls placed at 8:30 pm. He walked us through a variety of scenarios to make sure we were able to obtain our dream home that we could comfortably afford. Marc truly went above and beyond, it was the most wonderful experience. I highly recommend using him if you are considering purchasing a home.
Jan 13th, 2024

Marc helped me with my refinance and got it done with his team in just 21 days. Marc is knowledgeable, flexible, and provided excellent customer service during this entire process. When I told him I needed his help due to another loan servicer wasting my time and taking more than 60 days to do a whole lot of nothing, he got straight to work and helped resolve my needs based on a hard deadline to complete my refinance. I would recommend Marc and his team at Guaranteed Rate!!
May 25th, 2023

Marc is fantastic! Makes the process very easy and understandable. Would highly recommend him for your home loan needs!
Jul 8th, 2022

Marc is an exceptional mortgage professional! He has incredible knowledge of the mortgage market, and used it to provide us with great ideas and valued insights as we made our mortgage decision. Marc also was a calming and steadying influence as we rode the emotional highs and lows of a very very crazy housing and homebuilding environment. Marc was a trusted advisor through the entire process and we could not have done it without him.
Mar 16th, 2022