Builder's Heating & Air Conditioning

Jun 14th, 2022

We had a boiler/water heater replaced along with repiping of the old system and adding an additional radiator. The project was a lot bigger and more complicated then anyone anticipated. Laramie and Jason were always professional and kind. They answered any and all questions and made sure the job was completed to 100% of our satisfaction. Jason spent a ton of time with us going through every possible option until the perfect solution was reached for our budget.
Dec 7th, 2020

We bought this house several years ago. It had been highly modified prior to that. The AC had always been a problem as it didn't cool effectively. We decided to replace the AC this year and had several companies out for estimates. All were happy to give us an estimate for new machinery. Morey came out and said the problem was NOT the machinery. Instead he suggested that the problem was that the original ducting was designed with half the return air capacity that was needed and offered a plan to fix that. Ian and his crew came out and very professionally added huge amounts of return air ducting quickly and cleanly. Job has been completed and I'm happy to say that our house is now several degrees cooler even in nearly 100 degrees. Thanks, Morey and crew. Great job! We want to do more HVAC modification and these guys will get the job.
Nov 23rd, 2020

Builders Heating & AC used to be a company I enjoyed working with. That has changed since they were bought by (or merged with- not sure which) Fix-it 24/7. I made an appointment for early October of 2020 to shut down my swamp cooler. This was with Builders. At some point when the change to Fix-it 24/7 took place they lost my appointment and so the technician was a no-show. I called and they rescheduled me. The morning before our new appointment, our water line to the swamp cooler began leaking into the house because it froze and burst. I used to be able to call and talk to someone who could answer a question or schedule service right then and there. This is now impossible because Fix-it 24/7 uses some service to take EVERY call and then you get a call-back. The operators taking the messages are not local, and I'm pretty sure FIx-it 24/7 is only one of several companies they work for. This doesn't work for me - I can't always take calls where I work, so it's frustrating that I miss a call and have to start over. I like working with local companies where the relationship and service are good. Fix-it 24/7 may be local, but they run things like a big faceless corporation. I'll be looking for another company to handle my cooling needs going forward.
Nov 17th, 2020

Dave came by our house to give us an estimate on A/C install a couple weeks ago. We really enjoyed getting to talk to him about the details and ask silly questions. Just were so impressed with his obvious experience, tech savvy, and sense of humor. Even though the estimate came in slightly higher than others, we felt like he had a much better idea of the job and what would work best for our particular house and needs. We decided immediately that Builders was the company for us, and we're so glad we did! Dave, Gordie and Clarence showed up right on time. Like, On. The. Dot. What a nice start to the process! They laid out dropcloth to prevent any mess AND were great about answering even more of my silly questions. :) The work was completed ahead of schedule (about 7 hours total, including full cleanup). Before he left, Clarence walked us through how to use the new wireless thermostat and showed us what all the bits and bobs that are now in our furnace room were intended to do. What a great experience. Absolutely professional crew did a superior job, and this house is now a very pleasant 70 degrees. No more window units for us! We will not hesitate to call Builders in the future for any and all of our HVAC needs. Highly highly recommended. Service: Install AC
Oct 6th, 2020