Courtyard by Marriott Denver Airport at Gateway Park

Great place to stay
Apr 6th, 2024

You have to pay for parking even though you're paying to stay in their room. The room was very nice.
Apr 1st, 2024

Mar 30th, 2024

This location is conveniently located near the interstate. Its a well maintained hotel, nice front lobby area with plenty of small areas of different seating for close intimate conversations. Next to that is the bar/bistro so you can order drinks/food and sit either in the bar area or in the comfortable small seating areas. The bar/bistro has bar seating and other chair seating in the forms of small tables and chairs, an oblong curved table with chairs, even a couple of small round tables with classier chairs. The bartender is quiet but attentive. If your bilingual in English and Spanish, he would enjoy a chit chat! His names Julio but retires in 3 months, good for him! The front lobby attendees were friendly, although the overnight/early morning attendee, appeared disheveled, uninterested, and even bothered when after standing and waiting, had to go and summon him even though he was aware that myself and others were waiting. He was also dressed in regular clothing, not looking at all like a hotel representative. The rooms were clean and service came around enough times for me, its not daily, but that was still ok for me. The shower: this gets its own paragraph lol Ill tell you why. I turned it on, ready to get in, and the handheld shot cold water straight out at me. It surprised me, and I fumbled until I shut it off. So with that being said, prior to turning on the shower, make sure the handheld is facing AWAY from you because it will always turn on first. After you turn it on, press the silver button and the shower head will turn on. My stay went just fine. I would stay here again.
Mar 28th, 2024

This was an absolutely terrible experience. When I arrived the person at the front desk informed me that check in time was at 3PM. I asked to confirm my reservation and her response was that my room wouldn't be available until 3PM. At 3 o'clock and went to check in and upon doing so she said she would be right back. She returned with the manager and they informed me that they had overbooked the hotel and they didn't have a room for me. I asked why I just flew across the country and only now was being told. Her explanation was that they had a glitch in the system. I asked why there was no attempt to inform me since the room was booked almost 3 weeks in advance. I was then told they had found a room for me at the aLoft and they would honor the rate. After getting no explanation as to why I was never notified I asked how I was going to get to the hotel. She said it was about 2 blocks away. I asked for a shuttle and she said they didn't offer a shuttle and I would have to walk. After getting to the aLoft hotel I was told they didn't provide any credit card information. The hotel had been booked by my company. Also I was in town for 3 nights and the Courtyard only told them I need 1 night. The staff at the aLoft were great but the customer service and my experience with the staff at the Courtyard where my original reservation was booked was HORRIBLE. I would advise anyone to stay at another hotel in the area.
Mar 22nd, 2024