Room & Board

Very nice store, but the employees weren't very friendly or welcoming.
Apr 8th, 2024

Its easy to shop here because many products are staged to see the end result of what a variety of things look like together. Ive bought my comforter here and some of my pillows. The prices were expensive so I had to pace myself before buying. The quality is there though.
Dec 24th, 2023

The measure of a good company is how they handle a problem. Room & Board exceeded my expectations. We ordered a piece that had a minor defect, they immediately remedied the situation, easy! We love the quality and design that Room & Board offers, the delivery service is the best in the business.
Dec 9th, 2023

Great quality and design. Lots to see Lots of choices.
Dec 7th, 2023

Don't trust their guarantee. We bought a glass table with a white coating and the coating started to peel underneath the glass. It is clear that this was not caused by external damage. My wife went to the store and ask to fix this when the table was within the guarantee period. They just said that they will send us a pen to fix it. The first pen was completely dried out and did not work at all, the second one was fine, but this solution does not work because the pen is not able to get under the glass. My wife went back to the store, and they said that they have someone that could come and fix it by taking off the glass, and then reattaching it. Sounded like a great option, but when the manager called us later, she said that the table is no longer under warenty and that we have to pay for it. - This is crazy because the table was under warenty when we first let R&B know about the problem. We like the store and have bought a lot of things from them and were very surprised on their decision to not honer the guarantee
Dec 29th, 2023